International Shipping. Lost package. Who's responsible?

[RockStarNick]

Long story short:

Sold a pedal to a TGP member. Buyer asked if I would ship to Brazil for my listed $125 "paypal'd & shipped" price. I agreed. Shipped internationally USPS First Class. Package has not showed up a month later. Communication was great before the sale. Then out of the blue, one month later, buyer opens up a PayPal dispute with me, and now my account is currently in the red.

According to USPS, this country does not scan customs labels on incoming USPS First Class packages.

1. Am I responsible because I'm the seller and it's my "job" to make sure the pedal gets there safe?

OR

2. is the buyer responsible, assuming all risks in international shipping, because he did not specifically request priority shipping w/tracking?

Are international buyers actually assuming that sellers will pay the extra $20 for priority? Am I completely screwed?

[jimshine]

Whose idea was it to skip the insurance?

[RockStarNick]

Neither person's "idea". Just not discussed at all.

[19181911]

Seller/shipper. If the buyer paid in full, he has done his part.

[voices]

If you have proof of mailing, you have done your part as well. its neither persons fault. it was the carrier of the package.

BTW,
sometimes it takes over a month for international shipping. Sometimes customs or whomever will hold the package for whatever reasons. Might take more time.

[qcounsel]

unfortunately, you are. until the buyer takes delivery, the item is technically yours.

[Last Nerve]

Sorry, but yes, you're completely screwed.
One of the many reasons some members won't ship internationally.
There's no way of knowing if the package showed up or not.
It is the buyers responsibility to get the package to the seller.
UPS, USPS, FedEx, Pony Express, whatever. Until it arrives.
However, I will say First Class International could take weeks upon weeks, so maybe it just hasn't shown up yet, but it still on the course.

[RockStarNick]

Well, lesson learned for me. Not a huge deal. But this is certainly the LAST time I'm selling internationally. No more.

[Blue Strat]

It CAN be avoided. Ship by USPS Express (or possibly even Priority) ONLY! Those are the only trackable services by USPS. If the buyer doesn't want to pay for a fully insured package shipped this way the deal is off.

[rog951]

I agree with what most have stated - that the onus is on the seller to make sure the item is safely delivered to the buyer. Since we can't always deliver stuff ourselves, we have to rely on some form of package-tossing gorillas to do our bidding. So it has turned into ridiculous over-packing and paying for insurance to protect our interests, as well as the buyer's (even though the insurance offered by most shipping companies is a crap-shoot at best).

I shipped an amp to Brazil a few years back via USPS "surface" at the buyer's request. It was really the only remotely affordable option but wasn't trackable. The buyer was a great guy and incredibly patient - for a while. But 3 months - THREE MONTHS - later, still no amp in his hands and he started getting ancy and even a little accusatory. Maybe I'd never shipped an amp at all? Can't blame him; I'd probably have felt the same way. He'd sent me a money order which I'd cashed right away. Anyway, he finally got the amp something like 4 months after I'd dropped it off at the post office. Had been stuck in customs - I think he might've even had to go down to the local customs office and beg them for it. If he'd used paypal, I have no doubt he'd have done a dispute.

So, like you, I've pretty much decided that it's simply too risky and expensive to ship overseas anymore. The Brazil thing wasn't my first issue with international shipping, but it was the last straw.

[foxyRenard]

From what I know about the USPS, which is only a little, the tracking for priority, etc., is only good in the US. Once it leaves the US, all bets are off. This (I guess) is why it's more expensive to use UPS, FedEx, which has tracking to the door in foreign countries. Also, customs is one hell of a mess in most countries and I'm SURE there is a bit of corruption.

[carbz]

I think your still entitled to some reimbursement from the post office but I am not sure? I usually use registered mail when sending international. Its only like an extra $12 on a pedal and is the safest way to ship through the PO period. I've yet to have a pedal or anything shipped that way not show up. If you sold the pedal on ebay and submitted the tracking off the custom form I am not sure how they would handle it? In essence you did your part but the PO won't take responsibility even though they lost it. I think the only fair thing to do is somehow split the loss if it doesn't eventually show up which it might.

[dreamspace]

I've shipped extensively with USPS, and I'd give it some more time. First class can be VERY slow, at worst I had to wait 6-7 weeks...but I've heard about cases where people have waited much longer. 6 months was the worst! Sometimes the packages simply get stuck in a bad customs loop

Next time, say minimum priority mail or no deal at all. At least then you can track the package properly (before anyone starts bitching about USPS tracking, it's 10000 times better now that just 6-7 years ago...and too many people mistake the customs number for tracking number. The "label number" is the actually tracking number, which unfortunately is more hidden compared to the customs #)

[VacuumVoodoo]

You ship to foreign country you need to read up on what is required of you in form of accompanying documentation. Like perhaps 3 copies of the invoice. Or certificate of origin of product etc. Ship as gift, sample or commercial item?
Find out what's required instead of whining and stomping your feet like a 2 year old.
I ship all over the world, only place I had a delay in delivery was Australia but it was close to Christmas...
On the other hand....I had an amp shipped with UPS (by customers request) from Nashville to upstate NY, took 9 reroutings and reloads and arrived damaged. Never happened with USPS or any other foreign postal service.
I always track everything on this site: http://www.track-trace.com

[jimshine]

Stuff gets lost all the time. And the USPS can only help so much as they only have the package in their possession for part of the trip. Always get insurance. That should never be up for discussion. Factor it in by default. Don't over insure, get what you sold it for as that is all they will pay you.

FWIW, my business ships packages abroad daily. If we ship 300 items abroad a month, a good month means around 6 will never show up. Bad month it can be 30+. Usually with bad months it will be one country that is a problem.

[RockStarNick]

You ship to foreign country you need to read up on what is required of you in form of accompanying documentation. Like perhaps 3 copies of the invoice. Or certificate of origin of product etc. Ship as gift, sample or commercial item?
Find out what's required instead of whining and stomping your feet like a 2 year old.

Whoah, Calm down buddy. I'm not stomping my feet, nor whining. Merely asking a question.

thanks for your response.

[Blue Strat]

Whoah, Calm down buddy. I'm not stomping my feet, nor whining. Merely asking a question.

thanks for your response.

+1. Your OP rates as one of the most rational of it's type.

[VacuumVoodoo]

Whoah, Calm down buddy. I'm not stomping my feet, nor whining. Merely asking a question.

thanks for your response.
Hey man, my response was a shot in the air, that bullet didn't have a name on it. Sorry for formulating my response in a way that can be misinterpreted.
It's just that there have been so many declarations of the type " I won't ship internationally" that it's somewhat irritating to some of us living on the old continent...

[AndrewSimon]

Wire transfer... and I'll ship it any way you want it.
or
Prority Mail with full declared value and insurance.

:eeks

[RockStarNick]

Hey man, my response was a shot in the air, that bullet didn't have a name on it. Sorry for formulating my response in a way that can be misinterpreted.
It's just that there have been so many declarations of the type " I won't ship internationally" that it's somewhat irritating to some of us living on the old continent...

Understood.

Let me rephrase: No more shipping internationally UNLESS buyer is willing to pay for track-able shipping + insurance.

[Stu Cats]

It could still turn up, but I checked this: http://pe.usps.com/text/imm/ab_028.htm and it states that sending used consumer goods to Brazil is prohibited.

5. Used consumer goods may only be sent to charitable organizations that are recognized by the Brazilian government as being entities which serve the public interest.

Could it be possible that it was confiscated? Bizarre. I do hope the seller still gets their package.

[coldfingaz]

Could it be possible that it was confiscated? Bizarre. I do hope the seller still gets their package.


See, this is why the fellow from Sweden's remarks don't hold water. How educated should you need to be to ship a fairly low value package overseas? Shouldn't the courier inform you if something might be confiscated by customs? Shouldn't the buyer know this & warn you?

Every single country is different. Every carrier's service is different. It's just not nearly as simple as domestic shipping. Even stuff going up to Canada can take weeks.

I guess I just really take exception to anyone taking a person's decision to not ship internationally as a personal insult. Shit can & does go wrong & when it does, it's a real pain in the ass (usually impossible) to sort out from another continent.

I agree that insurance/tracking should have been in the mix here, but this is a lesson too many have to learn the hard way.

Hopefully, it will still show up, but I feel for the OP because he's completely powerless at this point.

[emjee]

I've had it take almost seven weeks from Montreal to S.F.! I doubt you have anything to worry about, it'll get there, eventually.

[Scumback Speakers]

Well, lesson learned for me. Not a huge deal. But this is certainly the LAST time I'm selling internationally. No more.
If you shipped with insurance (even on 1st class mail) you'd have a tracking #.

If you shipped Flat Rate Priority Mail (even without insurance) you'd have a tracking #.

If you shipped with Express Mail, or Global Epress Guaranteed you'd have a tracking #.

The moral of this story is to always ship with a tracking #, whether it's insured or not.

My take on it is as follows:

1) I always ship with a tracking # and insurance, unless the buyer asks for no insurance. They always pay for Priority Mail, not parcel post. Sorry, those are my rules so I don't get "Item Not Received" complaints.

2) The seller and buyer should always discuss the "What if it the package is lost/damaged?" issue and who's responsible for what.

3) If the buyer didn't ask for insurance, he should have.

4) If the seller didn't charge the buyer for insurance, he should have asked, it's just smart business.

5) If neither asked/discussed it then :eeks. At that point I would consider both of you to be at fault. Ignorance doesn't count as a defense, either for the buyer or the seller.

I'm not telling you to stop shipping internationally, but I am suggesting you could have avoided this with $4 worth of insurance for your shipment.

Sorry, Nick.

[RockStarNick]

Well, I had a pretty good track record. Almost 7 years on TGP, about a gazillion domestic and international sales, and all were 100% fine. Bummer.

Jim - hindsight is always 20/20. I'm kicking myself now for not asking those questions, and spending the extra 4 freaking dollars.

[Stu Cox]

Stu Cats do you even know what you are talking about??? Thats complete garbage.

[crosse79]

Brazil? I don't think it's lost as of yet. I have had shipments that I receive in Malaysia using the same mode of courier, anywhere from 4 days all the way up to 1.5 months. Reason? Stuck at customs. A bit of a downer for the buyer to open a paypal dispute before talking things through with you though.

[spamsponge]

Stu Cats do you even know what you are talking about??? Thats complete garbage.

Because you're so quick to chastise and too lazy to read the link he provided, I'll show you the parts you missed. I'm surprised you made the effort to create an account to post this turd, since actually reading the link provided to you would have obviated the need.

Read the bold lines if you're not too lazy for even that small amount of effort.
From: http://pe.usps.com/text/imm/ab_028.htm, Originally provided by Stu Cats

Prohibitions (130)
Banknotes; currency notes; paper money; securities payable to bearer; and traveler’s checks.
Coins; manufactured and unmanufactured platinum, gold, and silver; precious stones; jewels; expensive jewelry; and other valuable articles.
Commercial samples that promote tobacco products or smoking-related merchandise.
Commercial shipments that contain cigarettes, cigarillos, cigars, loose and packaged tobacco, pipes, and other smoking devices.
Medicines whose formulas are not listed in the official pharmacopeias or not licensed by the Brazilian Department of Public Health.
Perishable infectious biological substances.
Perishable noninfectious biological substances.
Poniards, stilettos, poniard blades; canes, umbrellas, or any other articles containing swords, daggers, or guns; handcuffs, and blackjacks.
Primary educational books not written in Portuguese.
Radioactive materials.
Regulation arms and munitions of Brazil and parts. Air guns. Reducing tubes and silencers for firearms.
Salted or smoked meat, and other foodstuffs of animal origin.
Seeds and seedlings of coffee, shrubs.
Used consumer goods (See Observation #5 for exception).


Observations

First-Class Mail International items may not contain dutiable articles.

Import licenses are required for many kinds of goods and senders should ascertain from the addressee before mailing that the necessary documents are held.

Imports are allowed by mail, including mail order catalog shipments, up to a value of U.S. $500 (U.S. $1000 for computer software) without the requirement of an import license provided the item is not for resale. Shipments valued at no more than U.S. $50 are duty free and are delivered to the addressee; shipments above U.S. $50 can be picked up at the post office upon payment of import duties.
Imports that are prohibited or subject to special regulations must comply with applicable Brazilian government provisions. Identical shipments from the same source to the same person or address in Brazil within a 90 day period are considered part of the same shipment and may be subject to confiscation. Other merchandise that usually enters duty free includes items such as newspapers, maps, books, and magazines.

Shipments for which an import permit has not been issued are considered contraband and confiscated.

Used consumer goods may only be sent to charitable organizations that are recognized by the Brazilian government as being entities which serve the public interest.

[Blue Strat]

If you shipped with insurance (even on 1st class mail) you'd have a tracking #.

If you shipped Flat Rate Priority Mail (even without insurance) you'd have a tracking #.

If you shipped with Express Mail, or Global Epress Guaranteed you'd have a tracking #.

The moral of this story is to always ship with a tracking #, whether it's insured or not.

My take on it is as follows:

1) I always ship with a tracking # and insurance, unless the buyer asks for no insurance. They always pay for Priority Mail, not parcel post. Sorry, those are my rules so I don't get "Item Not Received" complaints.

2) The seller and buyer should always discuss the "What if it the package is lost/damaged?" issue and who's responsible for what.

3) If the buyer didn't ask for insurance, he should have.

4) If the seller didn't charge the buyer for insurance, he should have asked, it's just smart business.

5) If neither asked/discussed it then :eeks. At that point I would consider both of you to be at fault. Ignorance doesn't count as a defense, either for the buyer or the seller.

I'm not telling you to stop shipping internationally, but I am suggesting you could have avoided this with $4 worth of insurance for your shipment.

Sorry, Nick.

Agreed except that I demand insurance and full valuations. It doesn't matter whose fault it is, I don't have time for an endless discussion about the buyer not receiving and/or not being reimbursed for the loss (which will eventually bite me anyway).

Trackable WITH insurance or no deal. Life is too short to be bogged down by bullshit.

[Scumback Speakers]

Trackable WITH insurance or no deal. Life is too short to be bogged down by bullshit.
Agreed. I've had five damage claims from overseas/out of USA buyers out of over 600 clients. Spain is the worst, 2 out of five. And to my surprise the UK is no longer a country you can get insurance for.

Too many pints for the Royal Mail employees would be my guess. :facepalm

[Lublin]

BUCK UP, BRO!

http://www.simonstapleton.com/wordpress/wp-content/themes/Yen/timthumb.php?src=http://www.simonstapleton.com/wordpress/wp-content/uploads/2010/11/bigmistake.jpg&w=580&zc=1
Long story short:

Sold a pedal to a TGP member. Buyer asked if I would ship to Brazil for my listed $125 "paypal'd & shipped" price. I agreed. Shipped internationally USPS First Class. Package has not showed up a month later. Communication was great before the sale. Then out of the blue, one month later, buyer opens up a PayPal dispute with me, and now my account is currently in the red.

According to USPS, this country does not scan customs labels on incoming USPS First Class packages.

1. Am I responsible because I'm the seller and it's my "job" to make sure the pedal gets there safe?

OR

2. is the buyer responsible, assuming all risks in international shipping, because he did not specifically request priority shipping w/tracking?

Are international buyers actually assuming that sellers will pay the extra $20 for priority? Am I completely screwed?

[Doug's Tubes]

If you shipped with insurance (even on 1st class mail) you'd have a tracking #.

If you shipped Flat Rate Priority Mail (even without insurance) you'd have a tracking #.

If you shipped with Express Mail, or Global Epress Guaranteed you'd have a tracking #.

The moral of this story is to always ship with a tracking #, whether it's insured or not.

My take on it is as follows:

1) I always ship with a tracking # and insurance, unless the buyer asks for no insurance. They always pay for Priority Mail, not parcel post. Sorry, those are my rules so I don't get "Item Not Received" complaints.

2) The seller and buyer should always discuss the "What if it the package is lost/damaged?" issue and who's responsible for what.

3) If the buyer didn't ask for insurance, he should have.

4) If the seller didn't charge the buyer for insurance, he should have asked, it's just smart business.

5) If neither asked/discussed it then :eeks. At that point I would consider both of you to be at fault. Ignorance doesn't count as a defense, either for the buyer or the seller.

I'm not telling you to stop shipping internationally, but I am suggesting you could have avoided this with $4 worth of insurance for your shipment.

Sorry, Nick.

Only the medium and large flat rate Priority International box shipments offer tracking.....not the small flat rate box. FYI

Anyway, the risk of loss and at what point in the transaction which party has title to the goods is part of the sales contract, be sure you understand what point title passes because that determines who has the risk of loss and this depends upon whether you enter into a 'shipment' or 'destination' agreement.

We collect insurance on all our tube sales.

[Apex Jr]

This can really be a stress giver.

I get a lot of inquiry's from overseas and sometimes lose orders
due to the high cost of shipping and I do try to save my customers
money. 1st Class was a logical choice but I don't think you can insure
if you ship with the Green customs form anywhere, so a moot point.

Priority mail flat rate is the way to go but still expensive and it can
take more than the 7-10 day that they tell you.
I've had one at 108 days to Indonesia and 68 days to the UK

Good luck...

Steve @ Apex Jr
www.apexjr.com

[Dave2512]

Been there, done that. This is why I no longer offer international shipping. Had it happen twice and both times I ate it with PP.

[Doug's Tubes]

Been there, done that. This is why I no longer offer international shipping. Had it happen twice and both times I ate it with PP.

We'll ship international anytime, but on our terms. Folks request the cheapest international shipping method frequently and then get cagey when I get cheeky........

[Scumback Speakers]

Only the medium and large flat rate Priority International box shipments offer tracking.....not the small flat rate box. FYI
I'm aware of this, but nothing I sell/ship fits in that small flat rate box.

[Stu Cats]

Stu Cats do you even know what you are talking about??? Thats complete garbage.

Nice first post. Clearly, if you checked the page on the site clearly posted, it is what is stated. What is your wisdom based on?

[Doug's Tubes]

I'm aware of this, but nothing I sell/ship fits in that small flat rate box.

That's the dumb thing about those flat rate boxes, USPS makes sure nothing will fit.

We might try orders with 1-4 preamp tubes in the small flat rate box to the west coast and see what happens.

[8mileshigh]

I just shipped an item to Winnipeg from Montreal. The package got lost, I foolishly assumed that insurance was included in the postage fee, I was wrong and just refunded the very patient buyer his $152.50. It can happen shipping within the country as well....

Chalk it up to a very expensive mistake on my part...
:peenut

[brlfq]

Long story short:

Sold a pedal to a TGP member. Buyer asked if I would ship to Brazil for my listed $125 "paypal'd & shipped" price. I agreed. Shipped internationally USPS First Class. Package has not showed up a month later. Communication was great before the sale. Then out of the blue, one month later, buyer opens up a PayPal dispute with me, and now my account is currently in the red.

According to USPS, this country does not scan customs labels on incoming USPS First Class packages.

1. Am I responsible because I'm the seller and it's my "job" to make sure the pedal gets there safe?

OR

2. is the buyer responsible, assuming all risks in international shipping, because he did not specifically request priority shipping w/tracking?

Are international buyers actually assuming that sellers will pay the extra $20 for priority? Am I completely screwed?

It depends on the deal you made with your buyer. If you didn't insist on him accepting responsibility for lost packages, it's on you. You had the pedal, you shipped it, it didn't arrive. From his perspective, you could be a scam artist. He paid and didn't get a pedal.

You mean you didn't ship via a trackable method as required by your agreement with Paypal?

[Orville Greco]

Customs is often the culprit, I have recently shipped guitars to France, Germany & Sweden by EMS from Japan.

In all cases the guitars arrived at destination country in 2-4days, Sweden delivered 4days, France add 30days in customs, ditto for Germany, but it was all visable on EMS tracking so the buyers waited.

So I wud ask any buyer to wait at least a month. I basically only ship insured & trackable for stuff worth over $100, for stuff with low values I will ship regular airmail typically.

[simplecomplexity]

30 days for Europe?!?! you mean 3 days right?

[coldfingaz]

Customs is often the culprit, I have recently shipped guitars to France, Germany & Sweden by EMS from Japan.

In all cases the guitars arrived at destination country in 2-4days, Sweden delivered 4days, France add 30days in customs, ditto for Germany, but it was all visable on EMS tracking so the buyers waited.

So I wud ask any buyer to wait at least a month. I basically only ship insured & trackable for stuff worth over $100, for stuff with low values I will ship regular airmail typically.

EMS is great. Ishibashi used them 3 or 4 times from Japan to ship to me in the States & their deliveries were insanely fast (no customs problems here on import for guitars coming in from Japan... at least in my experience). But, services like USPS often don't have this type of tracking visibility on their web site so they sometimes leave people guessing & worried.

I feel bad for the OP, but I'd never ship internationally without both tracking & insurance. Sometimes buyers overseas don't understand the extra shipping costs, but I'd rather be as safe as I can & if they don't realize it takes extra $ to protect us both, I won't do the deal.

[Scumback Speakers]

That's the dumb thing about those flat rate boxes, USPS makes sure nothing will fit.

We might try orders with 1-4 preamp tubes in the small flat rate box to the west coast and see what happens.

I did ship four metal caster cups in the small flat rate box once. No insurance on the small box, either, if I remember right.

Hey...if you have some ANOS Telefunken ribbed plate ECC83/12AX7's, let me know.

[GrungeMan]

Insurance and Tracking always!

Grungy :facepalm

[GrungeMan]

Insurance and Tracking always!
I wish people would get this in their heads :bonk

Grungy :facepalm

[Scumback Speakers]

Insurance and Tracking always!

Grungy :facepalm

When overseas clients ask me to ship them speakers, they always go with a tracking # and insurance. I've had Spanish post screw me three times out of 8 shipments there. Now I just don't ship to Spain anymore (sorry guys, I lost too much money on damage claims/returned speakers with crushed boxes). Regardless of how well I pack, they manage to have a 40% damage rate.

The UK is another country you have to over pack for. USPS no longer offers insurance to England/UK destinations (but Ireland they still do, go figure). I've had three losses to the UK over 7 years. No damage, just lost packages. That will chap your hide to have them say "Sorry, mate!" if you don't have insurance.

And finally, Australia has a few bozo postal workers. My most recent issue was when they tore off the shipping label, and they were going to ship it back to the US as undeliverable. I got the client to go to the local post office with a scanned copy of my original shipping label and receipt, with the customs form to go claim it. They told him they wouldn't look. Man was he pissed.

Then I got the package back and they must have used it for a bowling ball. Both speaker frames were bent. I had to send him out two new speakers, and I got my insurance refund 4 months later.

So the moral of the story is, always charge for insurance and use a delivery service with tracking when shipping outside of the USA.

[bsuite]

Insurance and Tracking always!
I wish people would get this in their heads :bonk

Grungy :facepalm

ya, but that stuff happens to other people not me.
Surely I won't have a problem. :dunno

[Ryan07]

Here's the tough part...

Shipping USPS to Ireland w/ Insurance/tracking- $46
Shipping USPS parcel- $13

Unless the buyer is willing to pay extra... or understands that there is no insurance... I'm not sending over sea's anywhere...

[Scumback Speakers]

Here's the tough part...

Shipping USPS to Ireland w/ Insurance/tracking- $46
Shipping USPS parcel- $13

Unless the buyer is willing to pay extra... or understands that there is no insurance... I'm not sending over sea's anywhere...

Yup, that's all stuff you should discuss BEFORE accepting their money. And don't forget that paypal charges 4.2% for currency conversion/convenience fees for overseas buyers. They take that off the top before you get a cent, and it's applied to both shipping/merchandise, and anything on your paypal money request to the client, or if they send you a payment.

[tiktok]

The shipping agent. After that, the seller.

Always get insurance.

[GrungeMan]

Here's the tough part...

Shipping USPS to Ireland w/ Insurance/tracking- $46
Shipping USPS parcel- $13

Unless the buyer is willing to pay extra... or understands that there is no insurance... I'm not sending over sea's anywhere...

Yeah I realize there are places to avoid shipping too, like Italy Nigeria...

Anything of great value I purchase or sell that needs to be shipped I always Insure and have Tracking.

If the buyer really wants it they'll pay the price.

[Seegs]

I've had stuff take up to 10 weeks to reach me...I will file a PP dispute out of formality...

after you file the dispute I believe you have another 30 days to try and work out the details...in most cases the product eventually showed up and I was able to cancel the dispute...in one case the product never showed up and I was issued a full refund...

For smaller stuff I will request Intl. Priority which costs about $13 to Germany...I will also specify that I will take full responsiblity if something should go wrong...I'd rather take the hit then pay $35 to ship something that costs less than $100...

Chow,
Seegs

[nealpolitan]

We visit Hawaii every year for a month or so (my wife is from there). We usually ship the majority of our stuff there and back (from Wisconsin) USPS Parcel Post or First Class since the airlines started with the crazy luggage fees.

This year, on the way home, we shipped all our boxes (4 boxes, each about 20x20x20 inches) on February 10th. Three came in on February 17th. The fourth came on April 1st. No explanation on the box or anything to imply it had been held up for a cause.

So, even within the country, it can take a ridiculous amount of time...

[JamesT]

Hmm I wonder if Ariel Pozo got a part time job working for Brazillian Post Office? ;)



http://www.arielpozzo.com.ar/index.php?catid=10&archivelist=1