Share your I-lock experiences

[flatfinger]

Hey guys,
There seems to be contriversy swirling around these things.


http://www.pspaudioware.com/indexen.html (go to forum then PSP/Neon , then OH MAN) (just hit cancel if prompted to install language pack)


http://www.prorec.com/prorec/articles.nsf/articles/4F0B51C39C17DA6386256B7F0077FBA6


http://forums.mackie.com/scripts/forum/ultimatebb.cgi?ubb=get_topic;f=16;t=000433

http://www.nuendo.com/phpbb2/viewtopic.php?p=87890&sid=55f5743c2ef336d8886099aaa64ea1ad

http://www.antisleep.com/archives/2006-05-05_0335.php


anybody had problems????

[elambo]

Yes, there are problems all over the place. I don't personally know anyone who hasn't had some sort of issue, small or large. I've had large issues and there was no hint of customer service when needed.

[MichaelK]

I don't personally know anyone who hasn't had some sort of issue, small or large.
Yes, you do.

I've had no issues whatsoever. My "experience" is only one: I take it from computer to computer and it works each time. It has since the day I got it.

[KungFuLio]

I own one with many licences on it one for backup if the first goes down. Pay $30/year for the zero downtime coverage (cheap insurance).
No problems.

[Orren]

Yes, you do.
I've had no issues whatsoever. My "experience" is only one: I take it from computer to computer and it works each time. It has since the day I got it.

Exactly the same here. I've never had a moment's problem with my iLok.

Orren

[elambo]

No doubt there are people without any issues.

Most people use their iLoks only to download authorizations, and that's it. Not a risky situation for any hardware/software. The problems I've come across, and heard about plenty, have been with the company itself - i.e. if technical support is needed due to authorizations that have to be managed, or incorrect account information, or info that needs to be migrated among iLoks, etc. They're notoriously difficult to get ahold of, and some simple computerized maintenance requests require a fee to complete. And don't EVER lose you authorizations, unless you've paid for their backup plan, which is nothing short of horsesh!t (authorizations are known and kept in their database and attached to the SN# of your iLok. If the iLok goes down, it's no difficult task to reassociate them with the same iLok, if repaired, or another one if necessary). I understand the appeal iLok has to software authors, but at times it asks a lot of software users.

[Matt Gordon]

Best to write down those authorization codes because they often charge a fee to issue another, which I agree, is horse crap.