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View Full Version : How to get rid of a virus??

MagicNelson
03-08-2010, 04:20 PM
Hi all,

Somehow, I got a virus and it infected one of my windows startup files and I can't get rid of it. I have virus protection but somehow it must have slipped by. I tried a system restore but the virus is still there. Any ideas??

Also, the infected file is called: clbcatq32.dll
Midnight Lady
03-08-2010, 05:51 PM
You didn't say which virus protection you have.

Download either AVG or Avast (both free) and run a full scan.
Blindspot
03-08-2010, 05:54 PM
My answer to this type of question always pisses people off and turns this type of thread away from the topic at hand, so I will refrain.

I'll just say that I am sorry you got a virus.
guitarpkr67
03-08-2010, 06:35 PM
When you run the virus scan, be sure to do it in safe mode.
Guitar55
03-08-2010, 06:38 PM
Try a Windows System Restore to a previous date. It won't affect your data.
a1briz
03-08-2010, 06:41 PM
MalwareByte's Anti-Malware.

Its also free. Seems to find and clear items my regular Symantec protection does not find. Do recommend.
jefesq
03-08-2010, 07:03 PM
keep saying this.

http://forums.majorgeeks.com/showthread.php?t=35407

Read it follow it.
MagicNelson
03-08-2010, 09:32 PM
You didn't say which virus protection you have.

Download either AVG or Avast (both free) and run a full scan.

I use Trend Micro Security

Try a Windows System Restore to a previous date. It won't affect your data.

Tried that and it didn't seem to work.

I'll try safe mode next. Thanks for the help guys.
Jarrett
03-09-2010, 06:23 AM
I don't find any info stating that's a critical file. Can you manually delete or rename the file?
harryjmic
03-09-2010, 06:26 AM
Spend $70 and get Kaspersky for a two year subscription, it's the best you will get, the free is stuff is at best ok, sometimes you have to spend money in life. Is ruining your computer really worth being cheap?
GCDEF
03-09-2010, 06:27 AM
MalwareByte's Anti-Malware.

Its also free. Seems to find and clear items my regular Symantec protection does not find. Do recommend.

I agree. Malwarebytes gets the nasty ones other AV programs don't seem to touch.
Jarrett
03-09-2010, 07:57 AM
Upload the file here:

www.virustotal.com

See what engines detect it and use one of them to clean it.
MudPies
03-09-2010, 08:06 AM
Spend $70 and get Kaspersky for a two year subscription, it's the best you will get, the free is stuff is at best ok, sometimes you have to spend money in life. Is ruining your computer really worth being cheap?

I completely dissagree.
SpaceFlunky
03-09-2010, 09:00 AM
Try a Windows System Restore to a previous date. It won't affect your data.


That does not get rid of the virus. It will still be there only to come up again.
Jarrett
03-09-2010, 09:12 AM
I completely dissagree.
Yeah, I do too but whatever makes people feel more comfortable is best. If you're on a PC, malware is a reality for now. No one piece of software is going to fix it because there are whole businesses working against AV vendors constantly finding loopholes. It's why I have a job.

I don't use Macs at home, have never owned one, but I'm starting to tell people its probably the way to go for home web surfing use. I don't mind playing cat and mouse with the malware guys, in fact I enjoy it, hence the job and all. But I doubt the average home user finds it enjoyable. Temporarily, Macs seems to slow malware activity for the home user. That might be the easiest way to go for now if that's an option.

Otherwise I suggest:

AVG or Avast or Microsoft Security Essentials
Latest Firefox + NoScipt addon
MudPies
03-09-2010, 09:27 AM
AVG or Avast or Microsoft Security Essentials
Latest Firefox + NoScipt addon

This

Been using those for years (currently MSE on my netbook) and no problems. Surf smart and block those damn scripts popups and web ads.
jetsnation
03-09-2010, 10:22 AM
I got nine trojan dropper files a couple of weeks ago. I ran a malware scan and they were found and quarantined. My computer kept freezing though, even after running clean scans from all the usual suspects (norton, spybot, malware bytes).

There are forums that can help you out, but it takes a little work on your part. They'll have you download software and run scans. Then you print your logs so they can analyze your computer.

I went to this place, there are others. Read the intro so you can post logs before posting your first message. I didn't get any help for a few days. If you don't get help for three days you can repost in "the waiting room".

A dude from the Netherlands helped me out. It took us a couple of days.
The service is free, but I paypaled him 15 euros for his time.

http://www.geekstogo.com

Computer is running like a champ.