Genz Benz reliability?

[mprvise]

My 6.0 12T had an issue and it was fixed within a week. My dealer took care of everything. I was bummed that it had an issue but I couldn't have asked for better service.

My Streamliner 900 has been run hard at many gigs - zero issues. I got it right when they were released - first one my dealer got. Great amp!!!

[jammwill]

I have a Black Pearl guitar amp. I was having some problems with fuses so I emailed customer service. Jeff Genzler himself answered me, let me know I was using the wrong fuses, and also gave me some helpful tips about running effects into the amp. Stellar customer service, and the amp has worked flawlessly since.

[Faraday]

Genz Benz is one of the best in terms of build quality and service. Technically, they have a warranty, but in reality they just care and try to help you, whatever happens. Better than any piece of paper with the word "warranty" on it.

[georgestrings]

Originally Posted by Faraday

Genz Benz is one of the best in terms of build quality and service. Technically, they have a warranty, but in reality they just care and try to help you, whatever happens. Better than any piece of paper with the word "warranty" on it.

Agreed 100% - I'm on my third G-B amp, and would recommend them without hesitation... I also play Mesa, G-K, and Ampeg - so it's not like I'm a fanboy or anything...


- georgestrings