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  #1  
Old 10-19-2007, 02:01 PM
MarkWorth MarkWorth is offline
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The Difference Between Good and Great Pedalmakers (Dr. Scientist Content)
This:




I broke the switch off of my Dr. Scientist RRR pedal, so i emailed Ryan to see if maybe he could send me another one.

Well, not only did he send me the switch FREE AND FREE OF SHIPPING FROM CANADA, but he sent me like THREE switches AND like 20 colored switch caps for all the pedals(7) that i bought from him.

Oh, and did i mention the halloween candy? Annnnnddd the really freaking sweet picks?


heck....yes.


Anyways, i just didn't want this type of customer service to go unnoticed.


Discuss.
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  #2  
Old 10-19-2007, 02:02 PM
r9player r9player is offline
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He's secretly working with Dentists in your area!
and well what else can I say but SWEET!
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  #3  
Old 10-19-2007, 03:49 PM
Csapo Csapo is offline
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Quote:
Originally Posted by Spydog1985 View Post
This:




I broke the switch off of my Dr. Scientist RRR pedal, so i emailed Ryan to see if maybe he could send me another one.

Well, not only did he send me the switch FREE AND FREE OF SHIPPING FROM CANADA, but he sent me like THREE switches AND like 20 colored switch caps for all the pedals(7) that i bought from him.

Oh, and did i mention the halloween candy? Annnnnddd the really freaking sweet picks?


heck....yes.


Anyways, i just didn't want this type of customer service to go unnoticed.


Discuss.

FYI...You've got Canadian candy there, which is way better than US.
Tell Ryan, next time he needs to throw in an Aero bar. Then you will really be in heaven.
(man, I've got to order one of his pedals!!!!!!)
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  #4  
Old 10-19-2007, 03:56 PM
Uma Floresta Uma Floresta is offline
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That's awesome - great customer service skillz
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  #5  
Old 10-19-2007, 04:01 PM
KBN KBN is offline
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Quote:
Originally Posted by Csapo View Post
FYI...You've got Canadian candy there, which is way better than US.
Tell Ryan, next time he needs to throw in an Aero bar. Then you will really be in heaven.
(man, I've got to order one of his pedals!!!!!!)
Make that an Aero and a Coffee Crisp.
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  #6  
Old 10-19-2007, 04:06 PM
gtrshow gtrshow is offline
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Ryan is a great guy to deal with. Still lovin' my RRR!
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  #7  
Old 10-19-2007, 04:27 PM
re-animator re-animator is offline
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Great to hear!! customer service is not dead. I think this is probably the best sort of lasting legacy of the boutique revolution... that and $200 tube screamers.
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  #8  
Old 10-19-2007, 04:44 PM
HBob HBob is offline
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Quote:
Originally Posted by KBN View Post
Make that an Aero and a Coffee Crisp.
I had a Coffee Crisp a couple of weeks ago! Yummm!
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  #9  
Old 10-19-2007, 04:53 PM
XKnight XKnight is offline
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Now that really is sweet!
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  #10  
Old 10-19-2007, 06:06 PM
VoodooBlues VoodooBlues is offline
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+1 Ryan is super cool. Still loving my RRR that I bought last year.
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  #11  
Old 10-19-2007, 08:40 PM
decay-o-caster decay-o-caster is offline
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Great pedals, great to do business with. Highly recommended (even without the candy and picks).
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  #12  
Old 10-19-2007, 10:04 PM
macmax77 macmax77 is offline
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that's it, i am buying one of his pedals soon
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  #13  
Old 10-19-2007, 10:19 PM
MusicGearGuys MusicGearGuys is offline
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As a dealer I am treated extremely well by Ryan as well.
The pedals are top notch quality and have amazing tones.
I am personally hooked.

You should all check them out at your local dealer for a test drive.
Very nice indeed! I say this as a player and not a reseler.

Gregory
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  #14  
Old 10-19-2007, 10:27 PM
RockStarNick RockStarNick is offline
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  #15  
Old 10-19-2007, 10:30 PM
JazzHessian JazzHessian is offline
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Ryan is a great guy who makes great effects. Superb customer service, too. I'm loving my Tremolessence. It's definitely a keeper.
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