PayPal Bank Payment Reversal

[DonW]

Received an email today saying that a payment I received 2 weeks ago was reversed and they've requested track info. I shipped the amp last week in perfect shape and it was signed for on delivery last week, not a word from the buyer just a note from PayPal about the reversal.

The money was transferred to my checking account last week and lo & behold I get this news. PayPal will obviously see that the buyer signed for it but it sounds like a scam. I'm not freakin ' out yet but I'm skittish as I've never encountered this one. Could it keep me from ever using PP again? Probably, I've cut down my pp use significantly in the last year but maybe I need to cut it off completely.

I know it's not PayPal's fault technically, it's the buyer for initiating it for no known reason afaik but pp allows it.

[Jarrett]

I feel your pain, sir. I'm done with playing their game.

[Troubleman]

Originally Posted by Jarrett

I feel your pain, sir. I'm done with playing their game.

+1x10E 1,000,000,000,000,000,000,000,000.....

One too many headaches...
PayPal (or hatred there-of) killed my e(vil)Bay habit.
PayPal doth imbibe orally, and mightily so (loosely translated - they suck)


jb

[teefus]

i had a similar situation a few weeks ago. it was only for a pedal so it was under $250 or so. i reflexively transfer paypal $$ to my checking account as soon as it hits. after the buyer had been in possession of the pedal for more than a week, he instituted a dispute that the pedal "differed significantly from the description" or something like that. paypal immediately dinged my paypal account and put it in the negative since there was no money in it at the time. the buyer never contacted me to explain the problem he just initiated a charge-back. i was a little pissed off to be honest besides the fact that i knew there was nothing wrong with the pedal (i checked it when it came back). the buyer just decided he didn't want it and the charge-back was the easiest way to get out of the deal. fwiw, this was on an ebay auction that my default profile contains "no returns".

[Jarrett]

Are there any real online alternatives to Paypal at this point? I don't mind the fees really, I just don't like having to pay out of pocket for shipping before they release the funds. Then as the previous poster said, even if you have a no refund policy, the buyer can still have Paypal yank the money out of your account days later and force you to accept one. For no good reason. That's just ridiculous to me.

[whitehall]

This is why sellers hate PP and Ebay. The policies are too slanted against us. You can buy anything you want, play it a bit then decide you don't want it and get your money back. AND.. the seller can't even neg the buyer. !!!! The only small caveat we have is that under ebay policy the seller cannot be forced to refund shipping unless the item is counterfeit.

[matacus]

This is why I only deal in USPS money orders. After I get the MO, I go straight to the PO, verify it's authenticity, receive my funds, and ship the goods.

[OlAndrew]

That's an email....did you go to a different browser, log into Paypal, an check your account status? Contact Paypal from some other outside source...a published email address, phone call? Likely a variation on a phishing scam otherwise.

[PedalFreak]

Paypal always judges in favor of the buyer, ALWAYS.

I sold a guitar to a guy. He had the guitar for over a month. Then told Paypal that it arrived damaged. They took the money out of my account. He sent the guitar back to me and he didnt humidify it, was extremely dry, looked like he dropped it, neck was slightly separating. All of which wasnt happening during the few years I had it. Paypal as soon as I sent in my defense IMMEDIATELY judged in favor of the other guy. No way they ever read my reply. They wouldn't give me a reason why either.

[imissmj]

I had a chargeback similar to the stories above, but Paypal ended up eating the money because I followed all of the rules (shipped to a verified address by trackable method, etc). They still took the money out of my account until it was resolved though.

When I moved I actually took my bank account off of my Paypal account. Since then I've used my attached credit card to make ebay purchases etc. My feeling was this way no matter what happens with Paypal, I have some recourse with my credit card company who I'm in very good standing with. I just received a notice that Paypal has put a limit on my account for purchasing. So basically I can use my credit card for X amount of future transactions, but then I HAVE to add a bank account.

Subtle...

[Dr. Tweedbucket]

Paypal sucks even for buyers.

I bought a mirror off ebay. The listing said "parting out 04 Acura RSX", Passenger side Mirror, like new condition! - buy it now, $50. The pic had the little red x in the box, but the price with shipping was decent so I snagged it.

It turned out to be a piece of crap made in China aftermarket thing that didn't even come close to matching OEM. Shipping was $20. Since paypal refunds all but shipping, I was out $20, PLUS another $14 (because I had to ship it back and pay for a proof of delivery signature). So basically threw away $34. It's really my fault for believing the ebay description without seeing an actual picture of the actual item, but still it pissed me off.






This thread freaks me out about selling a high dollar item and taking Paypal for it. Usually I'll check the buyer out as carefully as I can by getting references, talking on the phone, seeing how many paypal transactions they have, making sure they have a verified address and so on. Still, there are no guarantees. I guess the safe way is to make sure the money hits your bank account before you ship it, and if you get screwed by some nut case, at least you have the money.

Now, damage in shipping is a whole other can of worms and the seller needs to take responsibility if the shipper won't (and most times they won't) .... great reason for over packing everything to death and back!

[KTT]

Originally Posted by whitehall

This is why sellers hate PP and Ebay. The policies are too slanted against us. You can buy anything you want, play it a bit then decide you don't want it and get your money back. AND.. the seller can't even neg the buyer. !!!! The only small caveat we have is that under ebay policy the seller cannot be forced to refund shipping unless the item is counterfeit.

Yes but paypal makes it "safe" for buyers and sellers,its says in all there ads,its safe,so it must be right?

In the words of Laurence Olivier: is it safe?

[DonW]

I win!

Thank you for responding with details about this recent transaction.

We have completed our investigation into this transaction. Any funds that
may have been temporarily held are now available in your account.

We appreciate your cooperation, this inquiry is closed.

The buyer took forever to pay and had excuse after excuse then of course tries to weasel out with the reversal attempt to no avail.

Victory is sweet, now I must run like hell!!!!!

[TTripp]

Originally Posted by Hamertoe

I win!


The buyer took forever to pay and had excuse after excuse then of course tries to weasel out with the reversal attempt to no avail.

Victory is sweet, now I must run like hell!!!!!

So it worked out as it should have. I just hope people read down far enough to see that PayPal did the right thing.

[tms13pin]

Originally Posted by matt

This is why I only deal in USPS money orders. After I get the MO, I go straight to the PO, verify it's authenticity, receive my funds, and ship the goods.

This is great for sellers, but not buyers. The first time I ever got ripped
off was after I sent a MO. The guy never shipped the item. He claimed
he did for a bit, but of course he claimed to use the USPS to send it,
and since they don't automatically put tracking #'s on things (you have to
purchase it... and of course, this guy 'didn't'... well, since he never sent
anything...).

The problem with the USPS is that they don't keep track of ANYTHING.
They couldn't track the MO to see where/when it was cashed and they
had no record of the package (probably because there was none). I
was just out a grand.

So as a buyer, I would resist using a money order to buy something
unless I was comfortable with the seller beforehand. The buyer is
SOOL if the seller is a crook.

--Tom