I ordered a 5 channel clickless TB looper from them at the beginning of the month. Was told it was a 5-10 day build time. After the second week was up, I sent an email asking what the ETA was, and was told it would be finished up and shipped the following week. That was the week before last. Communication isn't terrible, but it's fairly short in nature. I'm not exactly sweating it, I'm confident it will get here eventually and I'm looking forward to getting it, but just wondering what others experiences were when dealing with American Loopers. Thanks.