Maybe I've just been lucky, but I don't think so. Every small amp builder I've dealt with has been a great guy (no women so far, so I say "guy"). Some really, really stand out, though: Dan Klein (Port City) -- talked with me I don't know how long about what I wanted in my sound, and he actually talked me out of buying one of his products. Stand up guy who knows his stuff. And boy is it good stuff. Davd Gries (Gries Amplification) -- again, spends all the time with you that you want. He actually did some mods on my amp for FREE, and still hasn't billed me for shipping. Complete class act, and great amps. But the winner in a walk-off grand slam is . . . Michael Corrieri (Soultone Amps): not only did he tweak my amp several times FOR FREE because HE wasnt' happy with it, email me about 100 times, but. . . and here it comes . . . when he wasn't able to get a mod completed in time for a gig that I had, HE SENT ME HIS OWN MARSHALL 2061X TO USE!!! And he let me keep it until my amp was done. Are you KIDDING ME?? Cheers! Let's hear your stories. Give 'em their props!