Anyone use thetubestore.com?

Discussion in 'Amps and Cabs' started by kselbee, Apr 27, 2015.

  1. kselbee

    kselbee Member

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    I'm about to order some tubes but their site doesn't use a secured (https) connection so I don't want to enter my credit card. Anyone know if these guys are any good?


    EDIT:
    I want to update my comment. It looks like they ARE using HTTPS. However, their certificate is "untrusted" (not sure if this is because it's outdated or what) but as you can see in the attached image, Chrome makes it look like it's not HTTPS. But based on the feedback in this thread it sounds like they're a good source so I'll try them.

    [​IMG]
     
    Last edited: Apr 27, 2015
  2. omahaaudio

    omahaaudio Senior Member

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  3. Astronaut FX

    Astronaut FX Member

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    Same here.
     
  4. sleewell

    sleewell Member

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    i only get tubes from the valve queen.
     
  5. jpage

    jpage Silver Supporting Member

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    Doug's Tubes have always done me right
     
  6. big mike

    big mike Moderator - EL34 Emeritas Staff Member

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    No, I prefer tube depot as well for that stuff.
    (If dougs or KCA doesn't have it)
     
  7. ldizzle

    ldizzle Supporting Member

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    No experience with the tubestore...But, I've used tubedepot for years... no problem and quick shipping.
     
  8. /13guitarman

    /13guitarman Member

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    Tubedepot here also, great service.
     
  9. rsm

    rsm Member

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    This.
     
  10. garret

    garret Member

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  11. bgmacaw

    bgmacaw Member

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    There's no excuse for not having a secure checkout these days. I wouldn't use them on that basis alone. It doesn't bode well for their business skills.

    I've run a couple of online businesses and I used PayPal and another shopping cart provider. PayPal, you probably know their fee $tructure, and the other was little bit less per transaction but I had some monthly fees and it had to be tied to a business bank account.
     
  12. Empros

    Empros Supporting Member

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    You sure they're not using a secure connection? Seems fine on my end. They've also got that TrustWave thing if that ups your comfort level :)

    I've used them a bunch of times since they're close to my place (they're in Canada!). Not a single problem.
     
  13. bkatx

    bkatx Member

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    Same here. I just added some stuff to my cart and clicked "proceed to checkout" and was taken to a https page

    I used them once about a year ago and everything went fine. Tubes were delivered quicker than I was expecting too since they came from Canada. I'd have no problems buying from them again.
     
  14. mickelodeon

    mickelodeon Member

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    I've used them multiple times. They're fantastic to deal with, and their site is secure.

    Might be a nice courtesy to remove your statement saying that they aren't secure, when they are.
     
  15. westex

    westex Disgruntled Optimist Silver Supporting Member

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    I have used them and got very good service; 2 days from Ontario to Houston on a quad of matched 6L6GT's, email with shipping data etc. No complaints. When you put something in the shopping cart you get the little lock up by the address bar and if you click it you get a "Go Daddy Class 2 Certification Authority" and "The connection to the server is encrypted". That is on Internet Explorer.
     
  16. Fendegibs

    Fendegibs Member

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    I use The Tube Store all the time and no problems here. Super fast shipping coming from Canada to the USA, too.
     
  17. Jorock

    Jorock Supporting Member

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    I'll chime in here too. Just bought tubes from thetubestore.com, and I work about 10 minutes down the road from them.

    Fantastic to deal with, lightning fast shipping and they mark all their tubes with bias point as tested as well. They will match pairs for you (as most will) and they package things extremely securely! Great supplier!
     
  18. Echoplexi

    Echoplexi Silver Supporting Member

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    Tubedepot, doug's, and kcanostubes have all been great for me.
     
  19. guitarjazz

    guitarjazz Member

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    Many times. Never a problem.
     
  20. iggs

    iggs Member

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    Great guys to deal with for sure, never had any issues with ordering from them.
     

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