Yesterday I was in a minor accident. A guy backed into the side of my car. His carrier, Nationwide, called me today and asked some questions. He said that my answers matched what the other guy said, and that Nationwide would be accepting responsibility. I'd rather have it in writing, but it sounds like I'm past the first hurdle. What should I be on the lookout for? I expect they'll call me back to arrange a time/place to have their adjuster examine my car. I'm fine, I don't want to make any money on this. I just want my car 100% whole again. Update: They just called. I have three options... 1. A Nationwide approved body shop. Lifetime warranty. 2. A body shop of my choosing. 3. A Nationwide adjuster examines the car and cuts a check. If the body shop then determines additional work is needed, Nationwide is contacted. I'm amazed there was as little visible damage as there was. The front bumper wrap is tweaked where it meets the fender. It's popped out a bit and the gap widened. Similar situation in the rear, only the rear bumper wrap looks more like it was pushed down a bit. And the steering wheel is off maybe 1/2" CCW. If I hold it level, it pulls to the right. And that's all I can see. I was absolutely expecting caved in door panels, bent B column, something. I don't know how the hitch on his minivan didn't nail me somehow. My concern is that there could be bent/cracked brackets. And I know something is up with the steering. Maybe it was just knocked out of alignment. I know it was just a few seconds, but I'm mad at myself for not getting out of the situation. I thought to put it in reverse, then forward, and then I was just yelling at the guy and honking the horn. Then wham, he hits me square in the side.