OK, this is a great gig bag in many ways. I've got a dub bag for 2 axes, and it has obviated many trips to my car. Bought it maybe 2 years ago. However, the friggin' zipper pulls will not stay on -- they started coming off within about 2 weeks. (And no, this isn't "user error" or anything. I've been using zippers since I was about 3, and the pulls have rarely fallen off.) When the InCase pulls fall off, it is very hard to pull the zipper closed. Yesterday, I put an Evidence Audio Lyric HG cable (like $70-$80)in an outside compartment. I pulled the zipper closed as far as I could, which wasn't all the way, because the friggin' pull was missing. I thought it was closed enough to hold the cable securely. But I get home and my cable is gone. Who knows where. Nice. Hey, InCase, nice gig bag, but how about using zipper pulls that don't FALL OFF! :BITCH Yeah, I know, I should call InCase customer service and ask for some extra zipper pulls. I'll do that. My point is that I shouldn't have to.