I'm not going to name the manufacturer, so please don't ask. Not trolling anyone. I'm looking for honest opinions - do I have reason to be disappointed? Because I am. - Ordered a FB pickup directly from a reputable manufacturer that makes excellent products. Never heard a bad word about their products or services. In fact I'm sure if I named them I'd get a thousand replies telling me that the company and their products are wonderful. - Got the pickup installed. Sounds fantastic - couldn't be happier. - Realized once it was installed that the rest of my hardware isn't in fact chrome, but nickel. Pickup doesn't match my tuners (less of an issue), pickup surround (provided by the manufacturer) or my bridge. Looks weird. - Contacted the builder and asked to purchase a new cover. Received very prompt and polite reply that was essentially a "no". Offered to recover the pickup for $30 plus shipping (both ways). - Explained I was in another country, and that shipping both ways and exchange would likely come to $100 for a $10 part. Offered to waive any warranty claim arising from replacing the cover. Even offered to send the old cover back at my own expense (they raised neither of these issues). Asked politely what the risk or inconvenience was to them. Reply I got back was "we just don't do that". I now need to buy another cover but can't seem to find the exact same dimensions for the FB pickup. I'm aware of the size distinctions between vintage and vintage repros. I cannot find another modern cover the same size as my vintage repro pickup. Need a nickel cover that's 2 11/16" x 1 3/32". Ideas appreciated. I haven't scoured all ends of the web yet but I've looked a fair bit. Am I wrong to have expected better? I wasn't asking for something for nothing.