Question: Knowing how eBay can be, is there ANY chance of winning a dispute against a buyer? Also, will FedEx grant insurance claims if damage isn't obvious? I just wanted to put this out there to see if anyone else has been through a situation like this. I sell a great condition amp to an eBay buyer. I ship via FedEx with tracking and $800 insurance. Buyer receives the amp and emails says all is working well. Four days later I'm told the amp is emitting smoke and dying on him, so he issued a return and refund request. He has 500+ positive feedback so I don't think he's a scammer. There's a chance that it got damaged internally via transit even though all tubes were removed and packed carefully, and the amp was packed super well. Or... there's a chance he just doesn't like the amp. I noticed the buyer purchasing other amps on ebay recently. I once got damage on a guitar paid for via FedEx insurance, but that's only because the damage was obvious.