I just had to post something. I spent a good portion of yesterday with Mark Bartel of Tone King Amps. First the customer service: I had traded for a Meteor II that arrived with some minor issues. A broken Reverb jack, two stripped out chassis nuts/bolts (not really stripped, but he nuts are pressed into the chassis and they came loose in shipment). The amp is over two years old, so it was out of warranty, but the seller (great guy by the way THANKS rholliday!!) agreed to foot the bill for any repairs necessary. I am the 3rd owner of this amp. I took the amp to Marks shop and spent the morning bugging the crap out of him while he worked. He is a great guy, very polite and professional and loves to discuss his amps. While there he fixed the chassis mounts (required some fabrication work, but it's a very tidy and permanent fix); replaced the broken RCA jack (solder work inside the chassis); found a screen grid resistor that was discolored/bubbled... it read as electronically sound, but he replaced it anyway; he also performed a modification or two in the circuit that brings the circuit up to date with the latest version (I believe it was something to balance the parallel voltage regulators... no real tonal differences, but a more stable/cooler running circuit that stays better balanced); and finally he did a complete checkup, all tubes checked, and power tubes biased. In all, about two hours of bench time, several parts and lots of time spent fabricating new mounting schemes on the chassis nuts/bolts. Despite some argument from me, he refused to accept any payment at all!! He loves his amps. He said the opportunity to see one come back in, all broken in and sounding great and getting to play through it was payment enough in this case. He mentioned that he builds them, plays them to test (while they are all new and stiff) and then boxes them and ships them out. Playing them after being out in the world is treat. (excellent player too, btw). All in all, I would have to say likely the best customer service I have seen. The manual for the amp states explicitly that the warranty is two years. This amp is beyond that. He didn't have to do anything for free. But it is obvious to me that his amps are his babies. Now for the amps and the man: Mark has been working in electronics since childhood. he spends his days alternately producing great amps, and experimenting with new designs and improvements. His cabinet work is exquisite. He has done extensive testing with different interior finishes, number of coats, etc.... his cabs are probably as big a part of the sound as the circuit/tubes/speakers. Just the mounting methods and baffle attachement methods took years of testing and development to arrive at the most pure tonality that can be derived. Amazing. So, yes, his amps are expensive. You do get alot. With the Meteor II you have a two channel, tube rectified, dual OT, amp with footswitchable channels and tremolo. You get Blackface Rhythm channel that is 40 or 20 watts. You get a Tweed to Plexi Channel (also 40 or 20 watts), a built in four knob reverb that is impossible to beat, Brownface era tremolo that is the deepest and swampiest I have ever heard, infinitely flexible voicing options, a perfectly tuned cabinet, a speaker that was designed and built around this amp, the list goes on forever. His amps are meant to be gigged. They are built to provide the best tones and most flexible sonic palettes available, but you are getting DECADES of work in each amp when you consider the amount of work he has put into making sure that each amp is the best it can be and THEN follows up with this kind of customer service. So if you're considering a boutique amp, make sure you don't overlook the Tone Kings. A little extra $$ is alot easier to accept if you know you're getting your money's worth.