I've had UPS damage just about anything that has been shipped to me. So I've been using Fedex for guitars and amps exclusively. I will use the USPS for pedals and smaller stuff. Well I sold an '81 Dean ML to a TGP member and shipped it Fedex. Well seems like Fedex isn't all that great. They wound up splitting the headstock right down the middle through the Dean logo. The Dean was in a non-original case that fit it very well. I packed the box around the case and was happy that I packed it safe. I fully insured it and Fedex was notified of the damage and came out to retrieve the guitar. They better make things right. What a bunch of idiots. The only thing I can think of is the box was dropped from some height upside down in order to do that kind of damage. Hopefully the buyer will get to keep the guitar and get the insurance money as well. UPS damaged several amps including a JTM45 head several years ago that was hit so hard that the joints of the shell came apart. When I opened the box and tried to lift the head out by the handle the top portion of the shell came apart from the chassis. It was fully insured and an investigator came out to take a report and some pics. They sent me a check for the amount and the best thing was that electronically everything worked. So I glued the shell together and got a free amp for my trouble. Karma I guess!