General Guitar Gadgets; anyone home?

Discussion in 'Effects, Pedals, Strings & Things' started by MikeMcK, Feb 2, 2008.


  1. MikeMcK

    MikeMcK Member

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    Does anyone have any news on General Guitar Gadgets? Their web site: http://www.generalguitargadgets.com I ordered a kit online and have heard nothing.

    I tried to use a credit card and got an error, so I used PayPal. PayPal sent the money, but I have no order confirmation. I also emailed to ask for confirmation and have heard nothing. There's no phone # on the web site...
     
  2. MikeMcK

    MikeMcK Member

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    I ordered a week ago today. I'd have expected at least an email saying they had my order.

    I emailed them on Thursday, just asking for confirmation. I do have confirmation that the PayPal went through, but that's it.
     
  3. trishoot

    trishoot Gold Supporting Member

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    I just got a kit I ordered a week ago, so you should be getting it soon. Great stuff. I got the ITS-808 kit and did the "expensive boutique" mod to it. Awesome tones.
     
  4. mattpas

    mattpas Silver Supporting Member

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    I just spoke to JD yesterday so I know he is around.
    I received my two kits right away from him, I wouldn't worry.
     
  5. JCM 800

    JCM 800 Member

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    JD Sleep is a great guy. I usually get my stuff in about a week when I order. Maybe your email went into a spam folder? I wouldn't worry.
     
  6. the recluse

    the recluse Member

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    JD has always provided excellent service and product, but I have had a few emails get bounced into his spam folder before.

    In my experience, he doesn't usually respond to emails over the weekend, but if you have an alternate email address you may want to try to reach him from that.
     
  7. MikeMcK

    MikeMcK Member

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    Still no communication here 10 days after I PayPalled $$$. Does anyone have more direct contact with the guy than the "Contact Us" web-form on his site? The only other thing I can find is a PO Box number.
     
  8. WarofGhosts

    WarofGhosts Member

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    BUMP. MikeMcK seems to truly be having a problem here folks.
     
  9. J.T.

    J.T. Supporting Member

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    Try posting at aron's forum for JD DIYStompboxes.com
    You won't have any problems with JD . I have dealt with him for years.
     
  10. MikeMcK

    MikeMcK Member

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    Talk about timing... I got email from JD. He explained that his emails to me bounced twice. I don't know why, but thanks to whomever got word to him.
     

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