Zuhzuhzombie!!
Member
- Messages
- 1,997
Guy I know online just received this in the mail to replace his defect. There was also a notice saying that the replacement nuts are only prototypes.

I have seen it with my own eyes brother. Had a 335 that was a pile of crap. The thing is the nut problem is so fixable without this brass nut and auto tune crap. What a waste of money.they need to slow production down and stop making hardware the cheapest it can be.
I should take photos of my Les Paul, File marks under the finish, super rushed sanding on the neck fretboard join and tatty glue under the finish.
the thing plays and sounds great but hey, QC is lacking in a concerning way
For me the brass nut wasn't the problem it was the width of the fretboard.
And a set of tuners with some black paint to cover the signature.Maybe next, they'll send out a sanding block and a can of Krylon to fix that.
Guy I know online just received this in the mail to replace his defect. There was also a notice saying that the replacement nuts are only prototypes.
![]()
I called the Gibson 800# and talked to Customer Service about my orig. brass zero fret having gotten scored by the strings and it had small grooves in it for the low E to G strings. They took my name and address and FedEx'd me a new Nickel Zero Fret - had it in 2 business days. There was no paper work at all in the zip top plastic bag the new zero fret was in - no notice that it was a prototype, no nothing, just the new replacement Nickel Zero Fret - I had to move the allen screws from the orig. brass one to the new one to re-set the height and complete the change. I now have the G Force unit not able to complete the Master Re-Set process - it will not do step #3 of that set of instructions - the dealer/shop I got it from said Gibson wanted the customer to call them about that, when I called about the defective G Force, the Gibson Customer Service guy told me that the Dealer/store had to contact them about it - the customer is just the monkey in the middle - the Dealer is calling them to get a new G Force that will hopefully be able to go through it's re-set steps. Just might keep the new unit in a box and install a set of Klusons on the guitar and be done with it.