Dear all So recently I ordered a little curio from Italy to the UK, an Epiphone Country Gentleman Chet Atkins sig. Made for about two years 1989 to 1990/1, with some dispute about whether this was in Japan or Korea. The seller is a dealer. Here's the listing: https://reverb.com/uk/item/20254520-japan-epiphone-chet-atkins-country-gentlemen-eb-ebony-rif150. Please note the description of the condition. The seller confidently states it was made in Japan; I did my own research which casts doubt on that. I could tell there were some dents in the spruce top (spruce dents easily) and wrote to the seller to ask if there was any damage and could he send pictures. He didn't answer but sent a bunch of pictures showing no dings or damage. The guitar is black which of course makes these things harder to see/easier to conceal. The seller took a week to get it packed (which I can allow) and it shipped without a case. He didn't mention it didn't have a case; he didn't say it did either. It's always kind of weird to receive a guitar without even a gigbag, but there we go. Anyway, when it arrives (without a case) I notice it has a lot of dings in the spruce which I expected, finish flaking on the headstock along the join (not expected but I can live with), but also a crack in the body on the back along the binding which seems to have been repaired with something like fibreglass along the binding line. Also, there are strange drippy goops on the back and what look like filled little round holes. It's really hard to say what it is. It looks like previous transport damage, possibly when the seller bought it, possibly earlier. See images below. NB a British penny is larger than a US penny Country Gent (2 of 5) by Parker Knoll, on Flickr Country Gent (1 of 5) by Parker Knoll, on Flickr Country Gent (3 of 5) by Parker Knoll, on Flickr On the one hand, the price was quite good - I've seen these advertised at $999 (although they may never have sold for that); on the other hand, it wasn't a guitar I massively wanted. I bought it because the price was right and I thought if I didn't like it I could flip it. Obviously, with a repaired crack it's unlikely any Chet collectors are going to splash out so it would more likely be a long wait for another curious punter like myself. The seller initially offered me a rebate of €30 which I felt was derisory. He has now agreed to refund but refused to pay the return shipping. Paypal have said they can only extract the amount paid (e.g. purchase price plus my original shipping cost); their return refund scheme has a ceiling of £15. The return will likely cost me £50 + insurance, so let's say £65. At the end of the day I quite like the guitar. I'm not usually into humbuckers but these sound good and pokey; i like the lack of binding on the fingerboard. I also suspect this seller has been deliberately dishonest and definitely hampered my chances of selling on. I don't particularly want to lose £45-£50 to a dishonest seller into the bargain. Interestingly, since they advertise themselves as being a shop they are subject to EU distance selling regs which means they technically have to pay the return. Obviously, getting the money off them is another matter. One final note, Reverb were absolutely ****ing useless. If I hadn't paid with Paypal I'd have no comeback. I had suspected as much when you read about their dispute resolution on the site. One of their "musicians" will mediate, apparently (God help us). What this means is that someone called Chris wrote to me after I'd started the Paypal claim begging me to close it as it was against Reverb and not the seller (I guess they channeled the payment). I wrote back to him and booked a time for their offered phone call. It never happened and they never answered the subsequent emails. The phone number on the site doesn't work; the chat button on the site doesn't work; the emails aren't answered. I can tell you this, I will never use Reverb payments ever ever. What do y'all think? He says he'd rather not have it back. I didn't get a great pick of the binding repair, but it's very obviously cracked and repaired after impact damage. I was thinking of asking for €100 to €150 rebate. Sorry for length.