Has anyone dealt with Guitar Parts Resource? I had to pick up a part through them. I've had some issues with the part. I don't want to say it is the wrong part or was poorly described on their site, because I could have made a mistake about what constitutes an "American Standard Strat" or failed to ask a question I should have asked about how it would fit my specific year of strat. Nevertheless, I can not get anyone there to respond to my emails or phone calls or messages. I've called and emailed... politely for over a week now and nothing. Advice? Thoughts? Similar experiences? Am I just spoiled by all the good service experiences I've had from small builders?