I purchased a $5,000 PRS from a store and we agreed not to ship the guitar on Friday, but wait until Monday due to the extreme weather for the fear the guitar would sit in a trailer all the weekend. FedEx even had on their website there could be delays in shipping. Well, someone screwed up at the store and FedEx picked the guitar up and it arrived in Nashville just after midnight, Friday evening. The guitar arrived at my house on Wednesday. I called the FedEx depot in Nashville and they confirmed the guitar sat in a trailer for 4 nights until it left Tuesday morning. Temperatures were as low as 12 degrees with some parts of the day not getting above 25 degrees. On the box of the guitar it say do not open for at least 24 hours as the store would not be responsible for damage. So of course I would not open the box. I emailed my salesman and asked for a refund as I do not feel comfortable with a guitar sitting for four nights in extreme cold weather. Besides, I clearly instructed them not to ship until Monday. I don’t even want to open the box up at all. I just want to send it back. What would you do?