Discussion in 'Digital & Modeling Gear' started by Jimmyno, Oct 9, 2018.
I don't think you're understanding me. If the unit arrived physically broken or damaged, yes, the retailer would pay to return it. If I just don't like it, I have to return it at my expense. In the US, there are VERY few retailers who will pay return shipping on something unless it's damaged (with Amazon Prime being an exception).
I was excited to try the Ampero, and the Pedal Guy was the first one to sell them. I knew going in if I didn't like the pedal, I would be responsible for return shipping. I'm fine with that--it's a risk I'm willing to take. Let me be clear: I have zero issue with the Pedal Guy.
What bothers me is that after two days, I knew I hated this thing, and I only had a 14-day return window, so I sent it back at a cost of around $40.
AFTER I returned it, I continued to watch this thread, and found out the issues were inherent in the unit and not just user error on my end. Then it came to light that Hotone released the pedal with known issues such as the noise and expression pedal latency. I'm mad because most of the reasons I returned it were fully under the control of Hotone, but they chose to release the product before it was ready.
The reason I'm so vocal in this thread is that I want others to know that at least FOR NOW, they should stay clear of this product, because Hotone has now admitted they can't fix the problems with firmware. I think that's BS, and I think they should take responsibility. Granted, it's probably too late for me to go after them for my $40, but I'm still pissed.
You just screwed with me and I wasn't even taking a side - as saying goes, it takes two to tango, and both sides of this BS debate are culpable (although you do seem to personally relish being an instigator).
White knight? No, I just don't like conflict, it's literally nauseating me to follow this. I like harmonious productive discussion. I'm guessing I'm not unique, but you no doubt think I'm an idiot for it.
So I'm outa here - good riddance, right? I'm just really hoping you don't poison the other VG/Ampero forum with your pointless vitriol. Because that would be the place where idiots like me are trying to fix their Amperos, not bitch about them endlessly.
I don't think you're an idiot, but if it's literally nauseating for you to follow this, you may want seek some professional help.
It's an amp modeler.
you think I would fall for that?really?
my hand went to move and my finger went to click but they didn't, no , because they know. If you had thought of something intelligent like g10meh then maybe.....
I'm really at a loss to understand how you can say that. By every account, even by those who like the product, it is defective.
So lucky you. And easy for you to say. You live in the Netherlands and are covered by European consumer law which in the US might well be considered Socialism if not outright Communism
Well if anything i could add to this discussion, i'm thankful to those who discover the noise issue, i'm interested about this product, had ax8, tried helix native, have bias fx and mooer ge200 and been eyeing ampero.
Wont buy ampero if theres no fix for noise issue from hotone, back to drooling headrush gigboard
You are funny
Did you even read the article you are referring to?
"As a whole, the law is designed to ensure that consumers in the EU are entitled to the same minimum rights wherever they shop, and largely follows inspiration from theories of consumer protection developed in California and the Consumer Bill of Rights proclaimed by John F. Kennedy in 1962."
And that is considered "Communism" nowadays in the US?
Oh man, you guys sure have come a long way...
California is like a whole separate country. For real.
Cherrypicking the article may serve your purpose.
In the EU the following is covered by law:
The right to change your mind for 14 days - you can return your purchase without giving a reason.
EU online sellers must provide you with detailed information, including their contact details, the main characteristics of the product or service and the total cost of the product, including all taxes and delivery charges.
The express right to refund for delayed or non-delivery within 30 days. Right to redress in case of faulty goods.
If an item you bought online turns out to be faulty or not as advertised, you have the same legal rights as if you had bought it in person in a store. Under EU rules, any faults that become apparent within six months of the goods being delivered are presumed to have existed at the time of delivery. The trader may first offer the consumer a repair or replacement, but if this is not possible or turns out to be unsatisfactory, the consumer may then seek to rescind the contract and ask for a full refund. Refunds must be processed within 30 days.
In just dropped $52 buying Starbucks for my family. That’s not the point. Henky couldn’t understand why I had to spend $40 to return this pile of junk, so I spent more time explaining it to him than I should have.
Side note, I have a Zoom MG50 on my acoustic board that I use for compression and reverb. I just plugged it into my PA and the amp models and effects legitimately sound better to me than the Ampero. I paid $55 for the Zoom new.
To all the youtube reviewers it is HOTONE (HAH TONE) not Hot One or HOE Tone. Pathetic that these reviewers Love everything they test yet cannot even pronounce the brand name correctly. Oh and my HX Stomp will be here today
Let us know how the Stomp goes. My main concern is footswitch capabilities, but the sound is definitely there.
Not to be rude but I don’t think this is the right thread. Look forward to your impressions elsewhere.
So to sum up after like 20 pages of how to void your warranty to fix the noise & other issues:
Harsh top end fizz
Stock cabs are garbage
Unusable low quality effects
Amp models sound more like pod HD series from 9 years ago