Asking because I don't want to make an unnecessary fuss. A few years ago I got a letter from WWBW offering me a call-in discount of 15% off my order. The letter was not dated and the offer did not have an expiration date. If I had to guess, I'd say it was about 4 or 5 years ago or so. It was signed by a rep who is no longer there. It's not a coupon code, it's just a letter saying I am entitled to 15% off my next purchase and I should call in and ask for a certain rep, and if he is unavailable, another rep will be able to help me. . I called WWBW and they refused to honor it. They then asked me to send them a copy of it so I scanned a copy and sent it to them. They said that after looking at it, they determined that it was an old letter (around 5 years according to them) and because of that, even though it did not have any expiration date, they would not honor it. They even implied that it may have been some kind of attempted fraud on my part. (for 15%? Really???...jesus....) Is it reasonable for them to refuse to honor that offer even though it did not have any expiration date or any time frame in which it must be used? I actually have two of those letters sent to me from different reps and I've held on to them until there was something I wanted to buy and couldn't find any other discounts to apply. Something finally came up so I decided to use one of them only to be met with an accusation of possible fraud and a refusal to honor it because it has expired....despite it not having an expiration date. Am I wrong here?