Too bad UPS decided to have some fun with it before it got to me. I can't even begin to imagine the abuse this amp must have gone through getting to me. That joint looks super solid with dowels and nails, I don't know how that came apart. I've got a claim open with UPS. Anyone have experience filing a claim with UPS and what usually happens on something like this? Btw, JB (the guy I bought the amp from) has been very good about keeping in touch with me and helping me get this resolved. On another note, even after the abuse the amp appears to have taken it does power up and play . Clean sounds pretty good. Didn't get to play too much with the gain side, but so far sounds good. I can't really tell if the amp is playing the way it's supposed to because I hear stuff rattling around in the chassis. Hopefully this will work itself out.