Imac warranty

Discussion in 'Recording/Live Sound' started by PLEXIBLE, Apr 21, 2008.

  1. PLEXIBLE

    PLEXIBLE Member

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    Bought a Imac for recording and love it. it's a year old now and I'm trying to decide if I should extend the warranty for 2 more years. Any advice would be appreciated.
     
  2. JPF

    JPF Member

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    I've got a pair of Intel iMacs at the office, and a 3-year-old G5 iMac for my kids - never had a single problem with any of them, not even a hard drive failure, though I back them all up via Time Machine/Time Capsule, with weekly Backups to disc as a matter of course.

    On the other hand, I did extend my 3-year old G4 Powerbook's warranty through Applecare, only to have the motherboard fry on me 4 months ago. What would have been a €1200 repair was replaced free of charge by Apple.

    Tough call - the iMacs seem to hold up pretty well in my limited experience.
     
  3. JMA

    JMA Supporting Member

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    We got a new iMac in September last year and the HD went bad after about 2 months. Apple was great and just replaced the whole thing. No problems since. Still, the Applecare extension is not a bad idea. FWIW - first problem I've EVER had w/a Mac (15 years and counting).

    Good luck - J
     
  4. HammyD

    HammyD Member

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    Odds are if you are having no problems at this point the worse thing that would happen is a hard drive failure. That might be a cheaper fix than the warranty.

    Just a FYI on how Apple handles problems. Both the Dells and the Mac's on campus suffered problems due to a bad batch of capacitors form the same supplier. Dell notified us of the problem and told us when the motherboard crashed, call it in and they would overnight a replacement. Mac said to go ahead a bring it in prior to or regardless of any problems and they would replace the whole motherboard.

    We also had two Mac Mini's that were experiencing problems but it was due to the fact that the our users set them never to go to sleep or engage any of the energy saving settings so they could remotely access the computers with the crappy VPN software the Sys Admin purchased.

    I called Applecare and they said that the two machines were not covered (as they were purchased by my predecessor) but since we did so much business with them, they'd cover it and send out an on site tech.
     
  5. Unburst

    Unburst Member

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  6. gixxerrock

    gixxerrock Member

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    I have a 1.5 year old iMac that I decided to be self-insured. In the back of my mind, I am living with the chance of a failure where the repair cost will exceed the cost of a new computer. If you want the peace of mind buy the warranty. I believe Apple views their warranty as a break-even way to keep customers happy. Apple is the only manufacturer of commodity consumer electronics I can think of with such an enthusiastic customer base. Other manufactures will use an extended warranty to grab back some cash they lost on a low sticker price.
     
  7. Eganmedia

    Eganmedia Member

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    Applecare has saved my butt on more than a few occasions. We have 11 macs running full time, including 1 G5 iMac, a Dual 1.25 G4, two 1.8 G5s, a dual 2.4 G5, a G4 733, two intel Macbook Pros, an Intel Mac Pro, a g4 powerbook and a G4 ibook. About a quarter of the machines have been in for some kind of service over their lives, and the math sez that purchasing Applecare on them has been worthwhile. We've used it more for the laptops than the desktops/imac, but there's a firewire issue with the newest Mac Pro which will necessitate it being sent back shortly.

    Quick Story:

    I had a lemon powerbook G4 Titanium which had Applecare. As the warranty was about to expire, the LCD died. I called applecare fuming. They gave me a "Powerbook Specialist". He looked up the repair record and saw it had been in four times. He said "That's BS. You shouldn't have to put up with that. Send it in and I'll send you a new one, on Apple".

    I was pissed at having bought a computer with so many problems, but swapping out a three year old computer for a brand new one was something I never expected. The repairs were always quick- never more than a week- and I got a new one out of the deal. That's some pretty good service.

    Buy the Applecare.
     
  8. aleclee

    aleclee TGP Tech Wrangler Staff Member

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    Another vote for applecare. I have it on my macbook and my imac.

    Poop happens and Apple actually stands behind the extended service plan.
     
  9. toadcaller

    toadcaller Member

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    I've been a Mac user/software developer since the beginning (1984). If you can afford it, go for it. If not, the odds are in your favor that you won't have a problem. My daughter's friend spilled a can of soda on her Macbook... I dunno of the extended plan would have covered that anyway!
     
  10. gitman

    gitman Member

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    my current ( and about to be replaced ) iMac G5 has given me some good headaches over the past 3 years and if it wasn't for the extended warranty that the dealer offers (better deal than Apple, at least here in germany) i would have kicked it out the window long ago... first the fan went , had to be replaced after 2 attempts, then the harddrive and now the power section dies-
    never be without a good warranty !
     
  11. KungFuLio

    KungFuLio Senior Member

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    applecare is the only extended warranty I've ever bought and will continue to buy. You never know about laptops and their screens and it's already paid for itself a few times.
     

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