Is it difficult to get an emailed anwered by

Discussion in 'Effects, Pedals, Strings & Things' started by macmax77, Feb 24, 2012.

  1. macmax77

    macmax77 Supporting Member

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    Pembroke pines-Santiago-Greenville
    Diamond?

    Do you have to wait for a few days or do they answer promptly?
    Anyone knows?
    Thanks
     
  2. BIGRIGG

    BIGRIGG Member

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    Ontario, Canada
    They answered me very quickly and multiple times in regards to some Compressor questions I had with their product. Great pedal and great service from these guys.
     
  3. LowWatt

    LowWatt Member

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    Toronto
    Ya, they're usually very on the ball. Maybe your email is going in their spam filter for some reason. Can you try them from another email address?
     
  4. tdk8709

    tdk8709 Senior Member

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    They've always been very prompt with me, within 24 hrs.
     
  5. yerbluesrob

    yerbluesrob Supporting Member

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    Very quick when I had questions
     
  6. awallace

    awallace Member

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    Hey macmaxx77, we typically try to answer emails within 24 hours. Your email may have hit our spam filter for some reason or perhaps our reply hit yours, I'll have a look from our end... what was the email in regards to?
     

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