Line6 DL4.... Experts/builders - Help Please

Discussion in 'Effects, Pedals, Strings & Things' started by JeffreyC, Oct 10, 2006.

  1. JeffreyC

    JeffreyC Member

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    My friends DL4 crapped out on him - out of warranty of course. Line6 has been giving him the run around and are unable to fix it or offer him anything like 1/2 off on a new pedal or something. We are going to try and track down the problem ourselves and need some advice/feedback from those who are familiar with the circuit a little and may have experienced the same problem.

    It simply won't power up - of course we've already verified the power supply is good.

    Thanks for your help in advance!
     
  2. drolling

    drolling Member

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    When mine died, I was given a $300 estimate for repair, which was more than I paid for the pedal.

    And when I went to pick it up, I had to pay a $50 'bench' charge for the repair estimate.

    Funny thing is, it worked again when I got it home. I found that by "rebooting" over & over (plugging & unplugging the power supply), or restoring the default presets (pressing down two buttons & plugging in simultaneously) I could get it running again for a few hours at a time. Eventually, it stopped powering up completely.

    There are lot's of stories like this in the HC database, and I've read a few here as well.

    On the other hand, many DL-4 users have had years of flawless operation from their pedal, I'm just not one of the lucky ones.
     
  3. monkeyland

    monkeyland Member

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    should they be expected to?
     
  4. JeffreyC

    JeffreyC Member

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    Not the point of the thread man. I'll tell you what, the customer shouldn't have to pay a $50 bench charge to get his pedal back - they are still telling customers that and have told my friend that today. A $50 charge to get a broken pedal back??? That's ridiculous. The 1/2 price thing was only a thought and nothing more. Do you have anything to contribute to the topic? :puh
     
  5. drolling

    drolling Member

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    Yep - and you can believe I was furious, too.. I would have just left it w/them if I'd known about the charge before going down to pick it up.

    Strangely enough, tho', the store happened to have a couple of NOS DigiTech RPM-1s sitting on the counter that day. They were blowing them out at a ridiculously low price, so I grabbed one. I'd tried to order one years earlier w/no success, so the whole thing worked out quite well in the end.

    But the DL-4's still sitting in my closet, stone-cold dead.
     
  6. monkeyland

    monkeyland Member

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    its cool man...i was just wondering. it sounded like you may have expected them to. its a discussion right?

    and yeah that whole bench charge thing can be kind of crazy. i can see it to a point but 50 bucks sounds kind of high.

    my DL4 still works after a couple of years but i had a bandmate whose died after not even a year. i'm replacing mine...partly because i'm worried about it breaking eventually and partly because i'm tired of its sound
     
  7. Stanley

    Stanley Supporting Member

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    Man - are these things still unreliable (i.e. are the latest batches bulletproof with all the problems ironed out?) I have never heard of a pedal or piece of electronics which has such high failure rate!!! It has actually put me off buying one so many times
     
  8. jmadill

    jmadill Gold Supporting Member

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    Did you try it with batteries? It could be the PS jack that's bad.

    -jm
     
  9. JeffreyC

    JeffreyC Member

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    Good point. I'll check with my friend - thx.
     
  10. jmadill

    jmadill Gold Supporting Member

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    Another question.

    How are you sure that the power supply is good?

    The DL-4 requires a special power supply because the unit draws so much current. If you are trying to power it with a supply that is inadequate, it won't work. There are aftermarket power supplies that will work, but they are higher output, and usually say that they work with the Line 6 floor modelers.

    -jm
     

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