He made a few mistakes, and admitted to it. You think I like waiting this long? I planned on having my Studio amp a long time ago. But it's not the end of the world. If he hasn't been cool with you I'd guess there's a chance it's because you were rude or something, because I've been nice to him and he has always been super cool with me, and it's obvious he feels bad about the delays. Go easy on the guy. It's Christmas! Be nice.