cubistguitar
Member
- Messages
- 6,059
I should tell the short history of how I get to be a satisfied customer.
First, I buy a very cool Purple Plexi proto on ebay about 3 or 4 years ago. Very powerful heavy distortion that had way too much volume on tap and could pummel an amp to death. I was running my plexi pretty hot already, so it just didn't get enough love back then.
Next, a bandmate that likes to borrow pedals, even if he forgets to ask. It is sorta gone from rehearsal room and it returns some months later. Not working. I really hate to say it, but my friend has the midas touch when it comes to breaking gear.
I leave it around for a few weeks and finally get around to emailing with Lovepedal service that it needs repair, i am not the first owner, yada yada. The person on the other end says to just send it in, they will fix it. I am excited but cautious and want to stress that I don't require a free ride, please send me an invoice when it ready.
Fast forward about 14 weeks later they still have the pedal and don't have a repair status for me because they are too busy to get to it yet. I get somewhat immature over the email and have it returned to me. Call me stupid, i just needed a little honesty or whatever.
I catch someone spewing about not really reaching lovepedal by the typical customer service route, email not returned with a customer service answer. I pipe up and mention my story just to add to the stink. A very concerned Sean answeres the thread and wants to remedy the pedal situation for the thread OP. I figure i didn't make enough noise, so i am where i was to stay. I prefer not to make a lot negative feedback part of my stay here at the page.
Sure enough, Sean emails me and wants the pedal back pronto. Sends me paypal to cover shipping expenses, gets the pedal open on his desk as soon as it hits the Lovepedal address, fixes said unit ( bad switch apparently ) and won't take my money for the returned repaired effect.
It is now with me, and now that I use the amps differently( I am runnin pretty clean and warm for a base and slammin with pedals ) this beast really fits right in. I am actually amazed at the ridiculous, rich harmonic distortion. It can drive and such, but it is just an amazing distortion. The volume sweet spot is about 9 to 9:30 anything more and the amp starts sweating bullets. Really thick, super tight, raging gain, so very 80s, very sick.
LOVEPEDAL gets kudos for the over the top service, It came with too much story, but Sean wanted to be clear if there was ever a thing not settled to your satisfaction, make sure you email him before you get ticked at Lovepedal.
First, I buy a very cool Purple Plexi proto on ebay about 3 or 4 years ago. Very powerful heavy distortion that had way too much volume on tap and could pummel an amp to death. I was running my plexi pretty hot already, so it just didn't get enough love back then.
Next, a bandmate that likes to borrow pedals, even if he forgets to ask. It is sorta gone from rehearsal room and it returns some months later. Not working. I really hate to say it, but my friend has the midas touch when it comes to breaking gear.
I leave it around for a few weeks and finally get around to emailing with Lovepedal service that it needs repair, i am not the first owner, yada yada. The person on the other end says to just send it in, they will fix it. I am excited but cautious and want to stress that I don't require a free ride, please send me an invoice when it ready.
Fast forward about 14 weeks later they still have the pedal and don't have a repair status for me because they are too busy to get to it yet. I get somewhat immature over the email and have it returned to me. Call me stupid, i just needed a little honesty or whatever.
I catch someone spewing about not really reaching lovepedal by the typical customer service route, email not returned with a customer service answer. I pipe up and mention my story just to add to the stink. A very concerned Sean answeres the thread and wants to remedy the pedal situation for the thread OP. I figure i didn't make enough noise, so i am where i was to stay. I prefer not to make a lot negative feedback part of my stay here at the page.
Sure enough, Sean emails me and wants the pedal back pronto. Sends me paypal to cover shipping expenses, gets the pedal open on his desk as soon as it hits the Lovepedal address, fixes said unit ( bad switch apparently ) and won't take my money for the returned repaired effect.
It is now with me, and now that I use the amps differently( I am runnin pretty clean and warm for a base and slammin with pedals ) this beast really fits right in. I am actually amazed at the ridiculous, rich harmonic distortion. It can drive and such, but it is just an amazing distortion. The volume sweet spot is about 9 to 9:30 anything more and the amp starts sweating bullets. Really thick, super tight, raging gain, so very 80s, very sick.
LOVEPEDAL gets kudos for the over the top service, It came with too much story, but Sean wanted to be clear if there was ever a thing not settled to your satisfaction, make sure you email him before you get ticked at Lovepedal.
