Silver Supporting Member
I took my Ibanez RG 450dx to a Luthier to change the fretboard to Ebony with Stainless Steel frets total cost of $640. When his assistant was creating the ticket for the work order I specified no binding. When I picked up the guitar it had mother of pearl type binding, which to me looks terrible. I have no idea why he would have added binding much less a pearloid type binding. Everything else about the work was pretty good except the setup was bad (i.e. the intonation was way off, and the action way too low). I called him when I got home to let him know I was unhappy about the binding, and he said to remove the binding is not possible without completely starting over from scratch with a new fretboard. I told him that I did not want binding, but he did not volunteer to redo the work. Today I took in the guitar to ask him to redo the fretboard. I told him I would pay for the fretboard and ss fretwire if he redid the work. He seemed really upset even though I don't feel like I did anything wrong. Do you think it was wrong to ask him to redo the work for this type of mistake? Here is a picture of the guitar with the Mother of Pearl binding that I don't like.