Matrix amp issue

Flash6969

Member
Messages
401
so decided to upgrade my 800 to a 3 channel 1500 Matrix amp. Gotta say the 800 has been very stable & great.
1500 arrives & I plugged it in - immediately it's whisper quiet. Barely any sound.
Then after 30 seconds the fans start going crazy, it shorts & blows a puff of smoke. It's dead!

Update - I opened it up, moved a few capacitors that looked like they were touching metal parts & installed a new fuse.

Ch 1 & 2 are back. Fans are still blowing like crazy. The amps not happy. Ch3 is very quiet & distorted.

Has anyone else had an experience like this with Matrix amps. If so, what's your feedback?
 

Viabcroce

Senior Member
Messages
2,921
I've heard nothing but good things about Matrix, and about the willingness and quality of their customer care.
While I don't own one, I've been following the birth of their "Guitar" series since day one. If your question relates to how trustable their hardware is, I'd say you've just been unlucky :(
Furthermore, I'm pretty sure they will swim 'cross the ocean to give you back a working unit :)
 
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Flash6969

Member
Messages
401
No I'm not questioning their hardware. I've had several matrix amps in the past - all good.
Just interested to hear if anyone has had the same issue?
 

KenG

Member
Messages
1,510
I hope you've notified the company you'll be returning it for exchange! Maybe some stuff got shifted during shipping?
 




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