My 4-day old Genz-Benz BP 30 blew up! :(

Discussion in 'Amps and Cabs' started by wrxplayer, Jan 16, 2008.


  1. wrxplayer

    wrxplayer Supporting Member

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    OK, it didn't really blow up, but it did blow. Was swapping guitars with the power on but the standby off and heard a pop, followed by the sound of a turntable needle sliding off of a vinyl album (for those who don't know that sound, it isn't good). :jo

    I bought the amp on line (new) so called G-B for help. [Jeff Genzler had been very helpful via email in my decision to get one.] The tech said it sounds like a bad tube blew and the heat led to a short on the circuit board. I brought it to a service center here in NJ and should get the amp back in 10 days. The retailer is not like MF or M123 or ZZ who has a no questions asked return policy.

    One thing concerns me a little: the guy at the repair place said it had had some problems w/ G-B and was surprised that they were still a warranty service center. Would this bother you?

    Also wondering if this is just a freak thing or something I should be concerned about long term. The tech at G-B said he's heard of something like this happening once before.

    Thoughts?

    PS - I was really enjoying the amp for the four days it worked. :horse
     
  2. bluesmain

    bluesmain Member

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  3. phatster

    phatster Member

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    Jeff and Roger are stand-up professionals,you have no worries...you can bank on their word.I'm sure they would like to know more about the comments made by the service center. Good luck.:worried:AOK
     
  4. wrxplayer

    wrxplayer Supporting Member

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    Thanks. I emailed Jeff.
     
  5. es125luv

    es125luv Member

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    keep us posted on your recovery!!!

    at first, I was thinking your rectifier tube went out, but I think that would take the fuse out, and nothing on the board...
     
  6. es125luv

    es125luv Member

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    I bought a Black Pearl Head USED off of ebay, and Jeff answered my emails on the weekends about some simple questions I had...


    This guy loves his product, and I really can honestly say that I think the Black Pearl is his best product effort to date (you can tell that he is very proud of the thing)..........
     

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