Need Help: THE MAD APE

Discussion in 'Effects, Pedals, Strings & Things' started by fabriciorj, Jan 16, 2015.

  1. fabriciorj

    fabriciorj Member

    Messages:
    121
    Joined:
    Mar 20, 2008
    Location:
    Vancouver
    I bought 3 pedals in April 2014 at The Mad Ape
    They do not sent the pedals and so far I could not get a refund.
    I sent 65 emails...unbelievable
    Anybody here knows the Store staff and can help me with this, because I am in Brazil.

    thank you
     
  2. RockStarNick

    RockStarNick Supporting Member

    Messages:
    3,524
    Joined:
    Apr 22, 2005
    Location:
    North NJ
    This is definitely not in-defense of The Mad Ape, but I shipped a pedal to Brazil and it took 6 months to arrive...

    Yours are taking significantly longer though.
     
  3. fabriciorj

    fabriciorj Member

    Messages:
    121
    Joined:
    Mar 20, 2008
    Location:
    Vancouver
    They donĀ“t send the tracking number to me.
    I try 65 emails and nothing.
     
  4. ArtDecade

    ArtDecade Member

    Messages:
    1,725
    Joined:
    Jun 23, 2011
    Location:
    Twangsylvania
    I bought a guitar from them once - smooth and easy transaction. Sorry to hear about your problem though.
     
  5. scolfax

    scolfax Member

    Messages:
    6,531
    Joined:
    Oct 15, 2008
    I had issues with them being slow before as well. I'm not out of the country though. I sent an email and got my pedal a week later.
     
  6. fabriciorj

    fabriciorj Member

    Messages:
    121
    Joined:
    Mar 20, 2008
    Location:
    Vancouver
    Man...8 months...they told me they will refund me...but nothing.
     

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