Opinions on Arcane pickups

Discussion in 'Guitars in General' started by rubis, Jan 8, 2017.

  1. vhollund

    vhollund Member

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    May 30, 2004
    I've got an issue with a pair of pick ups, I had to return because of microphonics. He told me he will repair/wax them swiftly and for free
    Since I waited some before getting to returning the PUs, I asked him for the delay and for how I would owe him

    But three months has gone by and I haven't received even the slightest response. Despite my many requests
    I told him 3 weeks ago to just send them back, that I will get them waxed elsewhere. No response and I'm getting worried
    I did however noticed a recent facebook post where says the George Lynch PUs are restocked.
    I am offended by the lack of response, but mostly I'm worried I'll never see my pick ups again
     
  2. vhollund

    vhollund Member

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    My guess is that he doesn't know how to manage his business and is trying to do everything himself instead of hiring staff and PR/manager
    And it is letting down his business and his costumers at the same time
     
  3. vhollund

    vhollund Member

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    May 30, 2004
    Well I don't think he is a thief by intend, but keeping something that is my property an indefinite period of time after i told him to return it, is screwing with the client, in the sense that i'm stuck and might have to buy a new set of pick ups to compensate.

    I also think it's safe to say he picks up the phone at least once in 3 months if George Lynch calls him.
    It might be his idea of a good business plan but I just don't agree that it is.
    What concerns me is that I certainly don't agree as a client. It's rude to completely ignore clients, even if it's unintentional and due to bad management.
    Unfortunately the pick ups he make sound great.
     
    Last edited: Feb 21, 2020
  4. paintguy

    paintguy Long Hair Hippy Freak Silver Supporting Member

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    Apr 12, 2005
    Location:
    Los Angeles, Ca
    I hear you.

    I'm going to send you a PM and see if I can help.
     
    vhollund likes this.
  5. vhollund

    vhollund Member

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    Problem solved !
    Thank you Larry for spontaneously stepping in to help a fellow man.
    That was very kind of you.
     
    freedom's door and Bryan T like this.
  6. Marco78

    Marco78 Member

    Messages:
    483
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    Jan 20, 2010
    Location:
    Italy
    I'm very interested on your pickups, but he never aswer to my mail. There is a italian dealer but he told me that is difficult to have arcane pickups. His business is so strange...
     

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