It drives me nuts when pedal builders, or anyone really, charges 100% in advance for a product. Whatever happened to the "50% down and 50% at delivery" rule? I know builders don't want to spend the time and money on a custom build to have a buyer not show in the end, but maybe the rule could be 75% down payment for a custom build and 25% at delivery. I think this would cover most expenses and eliminate most no-show buyers. This applies to only a small handful of builders who do this. Most of my dealings with small builders of anything have been extremely reasonable (even with extra long wait times). I just think that if a company is going to take payment in full, the bar needs to be raised. A delivery date should be provided and adhered to (not just "it will be about 5 months"). If you ask the consumer to deliver up front, the same should be expected on the back end as well. I have encountered this policy more than once and I should add that I haven't been put in a situation where the builder hasn't delivered, but I think those lengthy wait times would be a little easier to deal with if I knew an exact date of delivery. I just think that the experience could be improved in some cases. What do you think?