A few weeks back I bought back a scipt logo TopHat King Royale from a close friend. The amp is in pristine condition, and probably has not been turned on more than 30-40 times total, since I originally received delivery of the amp back in 1/99. The amp is loaded with a "Made In England" Greenback and Weber Ceramic Blue. The Ceramic Blue was a special desing speaker for TopHat "back in the day", and it actually comes with a silver basket. When I received the amp back from my close friend, I re-tubed it (still had all original tubes in it), as it had some microphonics issues. The Weber speaker was also exhibiting either cone cry or some voice coil rub. Because of the amp's museum-like condition, I wanted to keep it as original as possible. Thus, I wanted to get the Weber speaker fixed, so I could keep the amp close to spec. A couple weeks ago, I e-mailed WeberVST about the speaker issue. Within three (yes, 3) minutes, I received an e-mail reply from Ted himself. Ted told me to send the speaker back, and send it directly to his attention. I did so, and sent it via FedEx Ground. WeberVST received the speaker on Monday, December 12th. I had not heard anything from Ted, so I e-mailed him yesterday. Within 1/2 hour, he e-mailed back saying that the speaker was already on its way back - completely re-built, using the original speaker basket. I was pleasantly shocked - within nine days, he had received the speaker, re-built it, and turned it around to me. It is due to reach my house today. Aside from the odd noises, that speaker - teamed with the Greenback - sounded stellar in this amp. I can not wait to get it back. I just wanted readers of TGP to know that Ted was extremely responsive, very helpful, and a total pleasure to work with. Thank you Ted and the folks at WeberVST!