Props to LavaMan!

Discussion in 'Effects, Pedals, Strings & Things' started by akivisuals, Feb 23, 2009.

  1. akivisuals

    akivisuals Member

    Messages:
    315
    Joined:
    Jun 7, 2006
    Location:
    SoCal
    Just wanted to share some of my experiences with Mark Stoddard of LavaCable. I got laid off of my job a few weeks back and called up Mark to cancel an order that I had in the queue. I was in the process of putting together a custom pedalboard and was buying some of the wiring harness for the board from Mark. Well, long story short, he refunded my money and still shipped me the product. It was a huge blessing to have a small business owner do something like that for a normal guy like me. I've bought stuff from Mark in the past and he's always been extremely pleasant, knowledgeable and his customer service is by far, the best I've experienced. I'd love to give Mark some well deserved props here for taking the time to care about his customers. He rocks!

    :BEER
     
  2. CitizenAudio

    CitizenAudio Member

    Messages:
    984
    Joined:
    Aug 20, 2008
    Location:
    Portland, OR
    Mark for prez? Yes We Can!
     
  3. bullet69

    bullet69 Member

    Messages:
    522
    Joined:
    Mar 18, 2005
    he is getting all my business from now on
     
  4. JVania

    JVania Member

    Messages:
    314
    Joined:
    Feb 19, 2007
    Location:
    Indianapolis, IN
    Mark is a super good dude with great products. My whole pedal board and the jumper cables inside my 4x12 are all Lavacable and I can't wait to be able to grab my last 5 cables I need (haha last 5 yeah right!).

    A+ dude.
     
  5. longgonedaddy

    longgonedaddy Member

    Messages:
    508
    Joined:
    Jan 19, 2006
    Mark sent me a free cable a few years ago when he first started up, to get his name out there. A real class guy.

    I haven't bought a cable since then, but he certainly has my business when the time comes.

    (and it's coming soon, I'm eyeing up the pedalboard kit)
     
  6. frankfalbo

    frankfalbo Member

    Messages:
    278
    Joined:
    Dec 4, 2008
    Mark is easily among the highest caliber businessmen in our industry.
     
  7. hurleysurf

    hurleysurf Member

    Messages:
    453
    Joined:
    Nov 21, 2007
    Location:
    Birmingham, AL
    Hooray for a hometown hero!
     
  8. Jwoo

    Jwoo Member

    Messages:
    183
    Joined:
    Jan 4, 2008
    Location:
    Baltimore, MD
    I've ordered from Mark. He's a great guy.

    A while ago, some guy's pedalboard got stolen. Mark gave him a free Lava ELC kit. Awesome.
     
  9. BluesHarp

    BluesHarp Member

    Messages:
    8,588
    Joined:
    Aug 6, 2007
    Location:
    Louisiana
  10. huskerjohn

    huskerjohn Member

    Messages:
    1,214
    Joined:
    Jan 24, 2009
    Location:
    Alaska
    I was looking on the boards tonight to get some insights on some new cables. After reading this, I just placed my order with Lava Cable. I'm glad to support companies that support people!
     
  11. DBBlues

    DBBlues Formerly fullertone Silver Supporting Member

    Messages:
    3,819
    Joined:
    Feb 29, 2008
    Location:
    Over here
    I have one of his new configurable pedalboards as well as cables, and his service and communication are excellent. Oh yeah, the products are outstanding, too. I'd really like to see the pedalboard become the one to have.
     
  12. VoodooBlues

    VoodooBlues Member

    Messages:
    1,006
    Joined:
    Jul 23, 2006
    Location:
    United States
    Ordered cables from him several times. Always top notch service.
     
  13. testing1two

    testing1two Gold Supporting Member

    Messages:
    1,981
    Joined:
    Mar 26, 2008
    Location:
    Southern California
    Ordered from Mark just last week as I'm phasing out all my George L for Monorail...I love the fact that he has great automated systems in place for online orders but still offers great personal service.

    And I am dying to hear more reviews on the configurable pedalboard. It just looks brilliant.
     

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