I bought a PRS 245 Nitro with 57/08 pickups on ebay. Here is the auction in question. http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=290377321714 Looks like the seller kept this on a guitar stand since he received if from PRS since Feb/2009. And due to the nitro finish the back and bottom of the guitar stand made a pretty deep imprint into the guitar. Most likely due to the heat from being place in a display windows that probably faced the sun every day. He only disclosed this in his auction "Small Burn Mark on Back of Neck From a Guitar Stand". Now if you look at the pictures - how is this considered a small burn mark. http://www.eazyapp.com/guitars_web/prs_245_nitro.htm It is a pretty significant depression and it's deep. He did have many pictures of the guitar but he never show any that displayed he "burn mark". I wrote him stating the item is not as described and that he basically mislead/misresprensented the item. This was his reply back. "I apologise for any miscommunication and for not providing any photos of the burn mark, it is not our intent to intentionally mislead or misrepresent any of our guitars. We'll take what ever steps necessary to make it right, your satisfaction is important to us. Might I suggest that since it's under warranty, that you contact PRS first and see if they can repair or refinish the spot on the neck. You basicly bought a new guitar with the warranty for just over dealer cost, maybe that would be an option, but let me know, we will work it out to your satisfaction." PRS websites states I have to have the dealer do this and he is pushing this off onto me. Also they don't cover finish marks like me as it's not under warranty. So I am basically ****ed. Direct verbiage from the PRS website. Warranty The guitar is warranted through the authorized PRS dealer it was purchased through. If you are the original owner of the guitar and you are experiencing problems that you feel are warranty related, please contact your authorized PRS dealer immediately for warranty parts and/or services. Finish Also about their finish and I know it doesn't pertain to the SC-245 but I am sure the website is just not updated yet. Please note, if your guitar is a CE model or a Swamp Ash Special do not hang or set the guitar in a guitar stand with surgical rubber, as it may have a chemical reaction with the nitro-cellulose sprayed on the neck, eating through the finish of the neck. This will not be covered under PRS limited lifetime warranty. I will call him Monday and see what happens. My question is this: If he agrees to contact PRS for warranty - I should not be paying any money in any shipping cost right? Also - PRS warranty - how long do you think this is going to take? Weeks if not months? What is wrong with people - don't they check the items before listing it.