Reverb is something else. I purchased a guitar from an individual seller. After purchasing it, the seller kept telling me for days he was going to ship it. He never shipped it so I requested a refund. The seller immediately refused the refund request and told me he was shipping it anyways. He never did. After refund refusal, I requested it two more times and he refused each time. He never shipped the guitar and never refunded the money. The charge had to be disputed with my credit card provider in order to get my refund. This seller even threatened me with physical violence in a message. I left honest feedback for the seller with a one star disclosing the facts. As of today, Reverb has deleted my one star feedback and let the seller resume selling. This is why you never see a seller with less than near 5 star ratings. Their drive to make a buck outweighs any honesty. Beware of Reverb. Shame on you Reverb.