I had the pleasure of meeting Robert a few years ago when his business was just getting off the ground. He offered me a dealership to resale his pedals in my music shop but as (in my perception) I was only cutting into his profits selling his product at the same price as he, I declined but have and continue to sing his praises. So I thought I'd share my most recent dealing with him. As a favor, he offered to fix a pedal he normally doesn't work on for me if I could wait for it to be worked in. This was just before his involvement with Fender and his moving his shop to a new and larger location. In other words, he has became too big and spread out thin, he could no longer do the repair. He sent me an email telling me this and ask if I'd like for him to senf the broken pedal back, I said yes. Things snowballed on him and months past by, still no pedal (I wasn't angry, I knew what was going on) and another person told me they would do the repair so I started asking for the pedals return again but so much time had past and after moving the shop I was afraid the pedal might have become MIA. Anyway, I ask a mutual friend to ask Robert to send the pedal back and it arrived a few days latter. BUT, it was repaired and it arrived at NO COST. It's just the truth, Robert Keeley is a class act.