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RS Guitar Works alternative

Kmaz

Member
Messages
8,989
Who are some other companies that offer wiring kits as good or better than RS Guitarworks?
 

GAT

Platinum Supporting Member
Messages
19,194
ACME sells kits and prewired kits.

I like RS though, ordered a kit for my CS 356 and got to talk to the tech and spec it out with him today. Very cool.
 

Tidewater Custom Shop

Performance Enhancing Guitarworks
Silver Supporting Member
Messages
5,692
I've used RS & WCR kits for my Fenders and Gibsons. I've also used Callaham's pots. My finding is there is little difference between these "assured quality" kits...

There is a discernable difference between stock Gibson products and these kits, but I think that's due to higher ohms rating of the pots and the choice of higher quality capacitors.

Bottom line for me - if I want to improve tone quality, I start with a new set of pots and cap(s) - usually PIO. Then I'll move to pickups, maybe.
 

jaycee

Member
Messages
8,316
To be honest, i too am wondering the same thing. I'm not too pleased with rs customer service lately. I've sent a few emails asking simple questions but have received no reply. It's getting annoying and a friend who bought a gift cert. had to wait two weeks for a response from them. That is after they took the money, btw. /rant
 

Jef Bardsley

Member
Messages
2,951
I've been following RS since they started selling kits, and I have to say their service has been exemplary. And, I say this as a competitor. I feel certain when Roy learns of your displeasure, he will will be unhappy as well, and something will happen. (given the recent weather, they may again be under water - see their webpage)

As an alternative, you might try Dr. Vintage. I can't speak to his service, but he's certainly dedicated to reproducing the details of the old LPs.
http://www.doctorvintage.com/
 

PCR

Member
Messages
258
No alternatives..... I've used RS for their Jensen caps, Super pots and other components. Also have purchased pre-wired harnesses too.

No disrepect to anybody, but RS is a small shop. They don't have a team of computer techs and dedicated on line service reps monitoring their email and computer networks.

If you don't receive an answer to your email in 48 hours, assume that your email has been caught up in their spam filter, and they probably dont even know the email exist: Especially if you have a gmail, yahoo, or hotmail account.

Call them on the phone to ask your question. I've never been on hold with them for more than 2 minutes, and they have always been happy to answer my questions and talk to me. And they even return all my phone messages the next business day.

These guys are great guys, trying to do their best to keep their business afloat and make a few bucks in the process.

+1 happy RS customer.
 

bartmcartman

Silver Supporting Member
Messages
2,056
I do know that they were on vacation for a few weeks and were unavailable until just recently. Other than that I've found their service fantastic!
 

levelfrets

Senior Member
Messages
591
Who are some other companies that offer wiring kits as good or better than RS Guitarworks?
To be honest I don't think there is a better choice than Mojotone. They use good stuff (CTS, Oak Grigsby, Sprague, Switchcraft), price is right, and they communicate well. I've been dealing with them for years now with no problems. You can also get dealer pricing if you are a repair shop or business. I've installed a couple of prewired assemblies from Mojotone and they were very neatly wired. Like someone from NASA did it.
 

ant_riv

Silver Supporting Member
Messages
5,944
+1 on my RS experince.

Phone call, and a 20 minute conversation making sure they understood EXACTLY what I was trying to accomplish. Quick shipping and everything was EXACTLY as I wanted and hoped for.

Never dealt with Dr. V on a purchase, but he was incredible in a few emails helping to educate me, even though he knew I was "tire-kicking" and not looking to purchase. I would not hesitate to purchase from Dr. V.

No experience with any of the others.
 

HEY!YOU!

Senior Member
Messages
3,795
No alternatives..... I've used RS for their Jensen caps, Super pots and other components. Also have purchased pre-wired harnesses too.

No disrepect to anybody, but RS is a small shop. They don't have a team of computer techs and dedicated on line service reps monitoring their email and computer networks.

If you don't receive an answer to your email in 48 hours, assume that your email has been caught up in their spam filter, and they probably dont even know the email exist: Especially if you have a gmail, yahoo, or hotmail account.

Call them on the phone to ask your question. I've never been on hold with them for more than 2 minutes, and they have always been happy to answer my questions and talk to me. And they even return all my phone messages the next business day.

These guys are great guys, trying to do their best to keep their business afloat and make a few bucks in the process.

+1 happy RS customer.
This.

Use the phone.
Roy likes the phone.
 

RSRelic

Member
Messages
621
To be honest, i too am wondering the same thing. I'm not too pleased with rs customer service lately. I've sent a few emails asking simple questions but have received no reply. It's getting annoying and a friend who bought a gift cert. had to wait two weeks for a response from them. That is after they took the money, btw. /rant
Man I don't know what to say about that and I won't make any excuses. We are small and we do our best, but we run into a lot of e-mail issues with e-mails we answer that bounce back saying "you are not approved to reply to this address" or they get lost in spam filters on either end. A two minute phone call can answer every question the first time, and if you just don't want the phone bill call 1-877-RSRELIC toll free.
 

ganzosrevenge

Member
Messages
252
Acme Guitar Works if you want a solderless kit... but RSGW's caps and pots are par excellence for quality and value, and Roy and Co. LOVE the phone.

However, for those with more $$ than brains, alessandro is on a completely different ball game. However, be forewarned, he has a somewhat holier-than-thou attitude and for $300 for a prewired kit, I wouldn't blame your tech for charging $900 to put in an alessandro.

RSGW: best in my book for quality, value, service, etc. And you can't go wrong. (I'm ordering a tele kit soon for a friend of mine as a bday present from them :D)

Jason
 

Curly

Member
Messages
1,400
great products and service, and a good reputation as well

honestly, all the stories about lost or unreturned emails from all vendors almost always are due to spam filters

just think about it ... vendors are in business to make money

now, there are a very few dealers who always seem to have problems, and threads pop up regarding them regularly, so most everyone here has a good idea who they are
 

mnjordan

Member
Messages
1,368
I have to echo what others on this thread have said - the folks at RS have been great to me. I always call when I need something.
 




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