I recently bought a new Swart Antares--love the amp. Good thing, because my experience with their customer service was awful. Judge for yourself, ymmv. Within a week the amp died. Contacted them and the tech said it needed a 2A IEC fuse; it came with a 1A and 1A spare. I spoke to Michael Swart and he said the tech is wrong, it should be a 1A IEC. The literature that came with the amp listed a 1A fuse; the website lists a 2A fuse. The tech said I should "probably be all right." I put the spare in and took the amp to a gig--it died. The tech said I "might" have a 1A in the IEC, but asked if I accidentally put the wrong fuse in. I told him I couldn't find the fuse locally and asked that they send me some replacements. Long story short, I found an amp tech in Chicago who gave me replacement fuses. 2 1/2 weeks after I told Swart about the problem and asked them to send me fuses, I got replacements in the mail. Any smart company would have sent .50 fuses after the first email-- and apologized rather than arguing with me.