Discussion in 'Guitars in General' started by JustinReagin, Aug 13, 2019 at 3:21 PM.
You don’t know Kermit Finkelberg? Shame on you.
I've been really happy with @SirGilmour as well. Had a couple of odd situations after the guy I used to deal with left, so I reached out to Randy and it's been smooth sailing ever since.
Mildly amused that my sales engineer's name hasn't come up, because he's trash. I only order online, anyway, and somewhat infrequently. But I have little incentive to go with sweetwater for most of my purchases, just esoteric things, things that are too difficult to ship otherwise, or if they have a used bit or demo I like. Sometimes they have OK deals on plugins.
But yeah, my guy sucks. I once called six times over two days to get a return going and that never went anywhere. Missed out on a couple of rebates/ manufacturer bundles because he didn't come through. Or maybe it's his assistant, I don't know.
On the plus side, i never hear from him. I might eventually get an email back if I send one, and after I buy something online, I might get an email from him but that's it. No calls. I'm pretty sure I set up my account that way.
Yes, I prefer to call mine a Paraclete.
I don’t like his basketball team.
Many years ago I handled most all the admin side of things for a small technical consulting firm in Oak Ridge, Tennessee. I don’t remember details, but I remember having to scrub all our position descriptions to ensure we called nobody an “Engineer” who wasn’t one. Actually, it seems like you had to have your PE license or be directly supervised by a PE, but I could be mistaken. But it was definitely a big deal, driven by the kinds of concerns expressed here and, as I recall, pushed by the state board that granted the PE licenses.
I have no idea how it’s played out in subsequent years.
I prefer to call mine a budgie.
He has a really big boat. I’m surprised he’s ever in the office.
Yep. As a real engineer it bothered me.
No man he gave me the whole 'I'm not a salesman I have a degree in blah blah blah' - that was our first conversation when I brought up price & why it's worth buying from them even if you have to pay more. I've bought quite a bit of gear from him over the past few years but I sent him my cart like I always do a couple months ago & asked him what he could do like I always do (it shouldn't matter but it was over $3k) I heard back from him once after two days & not after that. I've never gotten a phone call to see if I was happy & in this entire thread of people shouting out 'their guy' not one mention of the guy I was dealing with!
What should I do? Call the general line & ask for a manager & say 'we just don't mix well personality wise , he's a good guy but I'd rather work with someone else'? That shouldn't get him in any trouble right?
Yeah, he gets a lot of that.
It sounds nice for a moment & then..
Just like change engineers (affecting change/NGOs).
Let me put you through to an engineer who'll help you decide on the burger..
I'm a technical support engineer but we troubleshoot, check logs & work on Solaris/Unix. But most of it is documented & I don't scratch my head so often.
Ian Lemberg has always given me great service.
There are many definitions of the word engineer. Among them,
skillfully or artfully arrange for (an event or situation) to occur.
"she engineered another meeting with him"
Maybe their intention is "Sales Engineers" engineer sales?
That said, I still don't like it.
I Use Nick Huskins. Excellent help and responds to emails when contacted.
Toll-free(800) 222-4700 ext 1739
Not for me :|
Are you a super hot female or something?
My guy is T.J. Jackson. Good guy...and if he doesn’t have the info you need he’ll get you the answer and call you back.