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The Official Fender Mustang GTX Amp Thread (2020)

Dimitri F.

Member
Messages
262
The point is, if you don't do this USB update u will not be able to ever update the amp via wifi ever again. You will be stuck with whatever version u have now. This USB update has one purpose only....to allow your amp to be able to install future updates. I read your post a few times but was unsure whether u understand that or not so i figured if not i'd just spell it out clearly if not.

If by chance what u r saying is whether you should not do it unless theres a future update you want, thats your call but i would say to that, ho will you know if you want it? They will all have fixes and new models so why would u not want those? If there IS something u r worried about in a future update then it doesn't matter if u do this USB one. If thats your worry i just say go ahead anyways because this USB update will become the amp's base version and is the same as whats in your amp now, assuming thats the lastest not including this USB one. And since it would become your base firmware, if you don't like a future update u can go back to the base FW any time you want.
Thanks Dazco,
my intention was to postpone that type of update, which will be the basis for future updates, as a preventive measure:
before experimenting I wanted to be a little more sure that this new basic version if it does not improve things at least not make them worse. That's all.
Various posts have been written in the last few days and I was trying to better understand this information based on your recent experiences. I want the future updates that we are waiting for, and I'll try soon the update procedure via USB.
 

jlagrassa

Silver Supporting Member
Messages
6,427
Yep, followed all steps to letter -never get a "Fender Amp Drive" to show up , tried using two Mustang Amps, and two separate win10 computers

This is perhaps the worst USB Firmware update utility apps I've ever used.
And I successfully update firmware regularly on Line-6, Nux, Hotone, Kemper, Fractal, Headrush, Zoom, Roland, Boss, Positive Grid, Singular Sound, Cuvave, -those work like a breeze

I also tried the Fender USB Firmware update utility in Win 8.1 , that was worse.

They must have a short list of Win10 computers that actually work with this app

For those who succeeded, What make/model computer? And what type USB port? (USB 2.0, USB 3.0?

And what version Windows 10 & Build number?
I have the same Issue The Fender Amp Drive never appears
 

KentEkl

Member
Messages
11
WTF?! I thought the USB port on the GTX was not capable of this. Something smells fishy. Maybe this may be that thing they did a couple years ago with the GT when for somne reason i don't recall u had to do this in order to be able to use later updates? Maybe 3.9.87 is like that where to do further update we muct do the USB thing or we can't do further updates with older GTX's with a lower base firmware? Somebody tell me WTF is going on. Stilwel?
All IT hardware that uses OTA firmware ( Over The Air ) has a usb port for recovery if something goes wrong with the OTA update.

The base firmware is the one that is delivered from the HW factory that allows you to do the first wifi update, the new firmware is stored in parallell with the base firmware and is the one you use daily and if something fails you can reset the amp via usb.

The .87 update also updates the base version and it’s hard to belive that Fender would do that if it was not 100% tested because they would not be able to restore the amp without it. I assume that .87 is the version they ship with their current production of amps.

I have traced the communication between Fender and the amp during a update and it does not use hardcoded IP addresses, it’s all DNS queries.

I suppose that the firmware is’nt released for OTA yet because Fender is very slow on publishing docs and updates and maybe the old rule ”Don’t fix what’s not broken” ? An update can cover as little as an error in a special version of a integrated circuit and if all customers without that circuit version updates it can result in a lot of customer support for Fender ?
 

Elantric

Member
Messages
11,130
I'll just await the typical WiFi updates, so far it seems 3.0.87 does nothing other than reduce boot time from 16 seconds to 13 seconds

And I'm in the camp that thinks its pure conjecture that without loading 3.0.87 , I'll never be able update to future updates

Reread the FendeevKnowledge base , seems they intend 3.0.87 for those who can not connect via wifi

With my WiFi Credentials setup., I can power off, hold down encoder knob for 10 seconds during power on , My amps alway show they connect to Fender server via wifi, act like they are updating -then report No Updates




=====
The Fender USB Firmware Updater for Mustang GTX, GT and Rumble Stage Studio Amps should be used if you are unable to update your amp using the existing WiFi Update Procedure on the amp.
Here are the steps to perform a USB Firmware Update on your amp -
  1. Use the Fender Tone App to backup the presets and settings on your amp. This firmware update will reset the settings and preset list to the factory set, erasing any new presets or modifications to the factory settings.
  2. The minimum requirement for this application is Windows 10 or MacOS 10.15.
  3. The USB Updater Apps for both Mac and Windows can be downloaded using the links below.
  4. Extract the zip file to get the application (Fender USB Firmware Updater) and the firmware update file (Fender_Amp_Update_GTX.img). The name of the firmware update file must match the model name of your amplifier.
  5. Run the updater application by double clicking on it.
  6. Follow all the instructions on the screen and complete the update. It is important to remember to NOT unplug the amp until the FENDER_AMP drive gets ejected automatically as part of the update process.
  7. During the update process, the amp screen will display a Fender logo. The update process starts only after the Amp is mounted as a drive (FENDER_AMP) on your laptop.
  8. Once the drive is ejected, restart your amp in normal mode and check the firmware version to see if the update was successful or not. To check the firmware version:
    1. Press the “MENU” button
    2. Use the Encoder to navigate to "EQ & Amp Settings".
    3. Scroll down to "About This Amp" and press down on the Encoder to select it.
    4. Your amplifier will now display your current firmware under "Version".
  9. If applicable, use the Fender Tone App to restore the presets and settings on your amp.
  10. Please report any issues to Fender Customer Support (consumerrelations@fender.com).

Download App
Windows OS
Fender USB Updater App for Mustang GTX
Fender USB Updater App for Mustang GT
Fender USB Updater App for Rumble Stage StudioMacOS
Fender USB Updater App for Mustang GTX
Fender USB Updater App for Mustang GT
Fender USB Updater App for Rumble Stage Studio
FAQs
  • My Mustang GTX does not mount as a FENDER_AMP drive on my MacOS or Windows 10 laptop. What should I do?
    • Please restart your MacOS or Windows machine, unplug the USB cable from your Mustang GTX Amplifier and then try the USB Firmware Updater App again.
    • Check that your USB micro cable is a data cable and not a charging cable. To be sure, use the one that comes with your GTX Amp.
    • Check that your USB micro works by recording USB audio to a DAW using your Amp
    • Change USB port and see if that makes a difference
    • If on Windows, please uninstall and reinstall the Fender USB Firmware Updater App
 
Last edited:

Elantric

Member
Messages
11,130
  • My Mustang GTX does not mount as a FENDER_AMP drive on my MacOS or Windows 10 laptop. What should I do?
    • Please restart your MacOS or Windows machine, unplug the USB cable from your Mustang GTX Amplifier and then try the USB Firmware Updater App again.
    • Check that your USB micro cable is a data cable and not a charging cable. To be sure, use the one that comes with your GTX Amp.
    • Check that your USB micro works by recording USB audio to a DAW using your Amp
    • Change USB port and see if that makes a difference
    • If on Windows, please uninstall and reinstall the Fender USB Firmware Updater App
I Uninstalled and reinstalled the Fender USB update app three times , and changed to verified working micro USB data cable (rare) , and get past the step 2 of "Preparing" , then see the instructions to drag drop the *.img file and the "Next" prompt which takes me to the page that assumes I successfully dragged the *.img file to the "Fender Amp Drive" in prior step , as it acts like its installing to the the non existent Fender Amp Drive.

Its an illogical mess , -every other competing hardware I update (Nux, Roland, Boss , etc) has similar " hold these buttons down then power on " but those competing units then power up into a USB Class Compliant Storage Device, and act exactly like a USB thumb drive to my computer -where I can drag a *.bin Firmware update file -reboot the unit being updated, that performs the firmware update.

I suspect Fender requires tighter security, and why they require the current PIA app because they don't want the *.bin file with all its DSP code to be accessible to prying eyes ( not MY pursuit)
 
Last edited:

KentEkl

Member
Messages
11
I'll just await the typical WiFi updates, so far it seems 3.0.87 does nothing other than reduce boot time from 16 seconds to 13 seconds

And I'm in the camp that thinks its pure conjecture that without loading 3.0.87 , I'll never be able update to future updates

Reread the FendeevKnowledge base , seems they intend 3.0.87 for those who can not connect via wifi

With my WiFi Credentials setup., I can power off, hold down encoder knob for 10 seconds during power on , My amps alway show they connect to Fender server via wifi, act like they are updating -then report No Updates




=====
The Fender USB Firmware Updater for Mustang GTX, GT and Rumble Stage Studio Amps should be used if you are unable to update your amp using the existing WiFi Update Procedure on the amp.
Here are the steps to perform a USB Firmware Update on your amp -
  1. Use the Fender Tone App to backup the presets and settings on your amp. This firmware update will reset the settings and preset list to the factory set, erasing any new presets or modifications to the factory settings.
  2. The minimum requirement for this application is Windows 10 or MacOS 10.15.
  3. The USB Updater Apps for both Mac and Windows can be downloaded using the links below.
  4. Extract the zip file to get the application (Fender USB Firmware Updater) and the firmware update file (Fender_Amp_Update_GTX.img). The name of the firmware update file must match the model name of your amplifier.
  5. Run the updater application by double clicking on it.
  6. Follow all the instructions on the screen and complete the update. It is important to remember to NOT unplug the amp until the FENDER_AMP drive gets ejected automatically as part of the update process.
  7. During the update process, the amp screen will display a Fender logo. The update process starts only after the Amp is mounted as a drive (FENDER_AMP) on your laptop.
  8. Once the drive is ejected, restart your amp in normal mode and check the firmware version to see if the update was successful or not. To check the firmware version:
    1. Press the “MENU” button
    2. Use the Encoder to navigate to "EQ & Amp Settings".
    3. Scroll down to "About This Amp" and press down on the Encoder to select it.
    4. Your amplifier will now display your current firmware under "Version".
  9. If applicable, use the Fender Tone App to restore the presets and settings on your amp.
  10. Please report any issues to Fender Customer Support (consumerrelations@fender.com).

Download App
Windows OS
Fender USB Updater App for Mustang GTX
Fender USB Updater App for Mustang GT
Fender USB Updater App for Rumble Stage StudioMacOS
Fender USB Updater App for Mustang GTX
Fender USB Updater App for Mustang GT
Fender USB Updater App for Rumble Stage Studio
FAQs
  • My Mustang GTX does not mount as a FENDER_AMP drive on my MacOS or Windows 10 laptop. What should I do?
    • Please restart your MacOS or Windows machine, unplug the USB cable from your Mustang GTX Amplifier and then try the USB Firmware Updater App again.
    • Check that your USB micro cable is a data cable and not a charging cable. To be sure, use the one that comes with your GTX Amp.
    • Check that your USB micro works by recording USB audio to a DAW using your Amp
    • Change USB port and see if that makes a difference
    • If on Windows, please uninstall and reinstall the Fender USB Firmware Updater App
I believe that:
When you start the wifi update it first connect to the Fender backends and exchange information about what version is available and the checksums and then compare this information to your current version, it displays updating ( sort of false information ) , then if your current firmware is a match it displays no updates.
 

KentEkl

Member
Messages
11
I Uninstalled and reinstalled the Fender USB update app three times , and changed to verified working micro USB data cable (rare) , and get past the step 2 of "Preparing" , then see the instructions to drag drop the *.img file and the "Next" prompt which takes me to the page that assumes I successfully dragged the *.img file to the "Fender Amp Drive" in prior step , as it acts like its installing to the the non existent Fender Amp Drive.

Its an illogical mess , -every other competing hardware I update (Nux, Roland, Boss , etc) has similar " hold these buttons down then power on " but those competing units then power up into a USB Class Compliant Storage Device, and act exactly like a USB thumb drive to my computer -where I can drag a *.bin Firmware update file -reboot the unit being updated, that performs the firmware update.

I suspect Fender suspects they require tighter security, and why they require the current PIA app because they don't want the *.bin file with all its DSP code to be accessible to prying eyes ( not MY pursuit)
As I see it:
When you update the Fender way you leave it up to the amp software to have the control of the update ie. it reads the update from your mounted .img file and applies it to the system instead of that your pc have the control to write to the amp storage. A solution I have not seen before ( +40 years as a IT specialist, wish now it was as a guitarist :) ) , but it seems to be a secure implementation since they are in control of the process.
 

dazco

Member
Messages
15,486
Heres another thought as to why they may be doing this. Could it be that the next actual improvement update might have some changes fender feels may make some owners very unhappy. Such as maybe an overall tonal change to the entire amp or something along those lines. And this way those who are sorry they updated can go back. Because you can always go back to a base firmware. Just a thought.
 

KentEkl

Member
Messages
11
Heres another thought as to why they may be doing this. Could it be that the next actual improvement update might have some changes fender feels may make some owners very unhappy. Such as maybe an overall tonal change to the entire amp or something along those lines. And this way those who are sorry they updated can go back. Because you can always go back to a base firmware. Just a thought.
As a former IT professional it’s hard for me to see the benefit for Fender to act like that,software developers does not think like this, for me they are in this business because they want to write impressing code and sell as much as possible and they are music freaks and does not act as customer terrorists. In my opinion they are doing the best they can to make us customers happy and buy!, , but who am I to tell.
 

Dimitri F.

Member
Messages
262
I also tried the firmware update via USB case and stopped at the Fender disk drive that didn't appear.
At this point, perhaps out of an excess of prudence, I first let the holidays pass, since from Advent for all the Christmas holidays I will need the amplifier for sure a few times for the choir ...
otherwise I could be severely punished by the choir girls, including the choir leader! :D but more seriously , time wasted studying the solos to use them in these specific periods, if it were not possible to use the relative presets. You never know ... I prefer to keep any troubles to an impredictable minimum.
 

Fireproof

Platinum Supporting Member
Messages
3,592
Hey guys - is it too late to pick up a GTX100? As in, do you think/anticipate there is some new version coming right around the corner that I should wait for? I don’t NEED one right now, but I always like to have a modeling combo on hand for fun and just sold my Katana. So looking for a replacement. I think the GTX is the logical pick (but correct me if there’s something else to consider).
 

dazco

Member
Messages
15,486
Hey guys - is it too late to pick up a GTX100? As in, do you think/anticipate there is some new version coming right around the corner that I should wait for? I don’t NEED one right now, but I always like to have a modeling combo on hand for fun and just sold my Katana. So looking for a replacement. I think the GTX is the logical pick (but correct me if there’s something else to consider).
I had a katana...absolutely go for a GTX. As far as another new model, fender 110% dead solid NEVER tells you anything like that so no one can tell you, period. If you wait it could be months or years or never. I'd say just go with a GTX now. Tones IMO are far better then the katana in many ways. The katana sounds like some amp i have never heard and retains that character no matter the "model" or setting etc. The GTX sounds and feels like a bunch of different amps and sounds/feels realistic IMO. This from a tube amp snob of many decades.
 

timbuck2

Senior Member
Messages
3,044
Hey guys - is it too late to pick up a GTX100? As in, do you think/anticipate there is some new version coming right around the corner that I should wait for? I don’t NEED one right now, but I always like to have a modeling combo on hand for fun and just sold my Katana. So looking for a replacement. I think the GTX is the logical pick (but correct me if there’s something else to consider).
wait...2022 will brong a new lone
 

Fireproof

Platinum Supporting Member
Messages
3,592
wait...2022 will brong a new lone
You think it’s about time? It seems like we probably have another year or two?

Here’s what I could gather with the “series” and their release dates - anyone feel free to tell me what I got wrong…
- Mustang I & II = 2010
- Mustang I & II v2 = 2013
- Mustang GT = 2017
- Mustang GTX = 2020
- TBD = 2023-24???
 

FrankHarv

Member
Messages
194
You are correct re: your timeline. I'm guessing we would see a firmware update (available to all GTX's) before we'd see a literal new model. Nothing wrong with the cabinet or speaker, and those were "points people wanted an upgrade with" in the GT era.

As Dazco said, the GTX does actual amps, very well. Several of the classic Fenders, and the Fender Bassbreaker, having had several old Boogie combo's including the IIC+ I in particular am amazed how good that model is. That IIC+ with the ElectroVoice speaker was Heavy. This thing is so light, and everything is consistent. No worrying about the age of tubes etc. I'd look for a sale and get the GTX100 with footswitch. Let the amp fully power up then plug in footswitch for it to recognize.
 

FrankHarv

Member
Messages
194
The Tonemaster "team" were involved in the GTX (or you could say, version 3.0 era upgrades, since it lifted the GT as well). No doubt, in the future years, we'll see even more of that Tonemaster focused work in the GTX type platform, hopefully (I don't mind it costing more) with a higher power processor such as is used in the Tonemasters.
 

FrankHarv

Member
Messages
194
At low volume you're fine, bass speakers of course are made to take higher volume in those frequencies, but many play "modest level" bass with the GTX. And line out of course, it's a very good bass amp / preamp / set of effects available.
 




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