I talked to the repair guy at the music gallery in highland park Illinois, and they have a plek. the guy was nice enough to run me through the whole operation. he puts in all these measurements which he said takes a couple of hours and then he put the guitar in and that takes about 15 minutes. what is amazing is some people say all this crap about it that is all wrong. this thing does a job that not even the best of the best luthier can achieve. after playing a pleked and a non pleked guitar and I was amazed this thing does a better job than any luthier fret job that I have played. what do you think?