This is how I feel these days after ordering through Sweetwater

Discussion in 'Effects, Pedals, Strings & Things' started by HHKeegan, Mar 12, 2019.

  1. HHKeegan

    HHKeegan Member

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    Dramatic re-enactment of SW's phonecall followups.

     
    jcolmn, middy, FM1968 and 120 others like this.
  2. Glitch Magnet

    Glitch Magnet Supporting Member

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  3. ED_P

    ED_P Silver Supporting Member

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    It is weird when they call you back. I've been on business trips overseas and woken up by those calls as it's daytime in the US.

    I bet the people working for Sweetwater don't like making the calls- probably a lot of annoyed people not reacting politely.
     
  4. Fuzzr

    Fuzzr Member

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    I had an issue and they never got back with me. If you don’t won’t them calling back, have a glitch happen. Well, at least the candy was good.
     
  5. Killed_by_Death

    Killed_by_Death Member

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    I feel like grilling their "Sales Engineers" on where they studied Engineering.
     
  6. Jazzandmore

    Jazzandmore Gold Supporting Member

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    Pop righteous yoga poses by the blemished items

    I love you

    :spit
     
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  7. mikeratan00

    mikeratan00 Member

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    When I see a Indiana number, don’t pick up
     
  8. Unchained81

    Unchained81 Member

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    Right intentions and admirable business practice but totally unnecessary. I never answer that call.
     
    saltbird, eliot1025, Jeffj and 19 others like this.
  9. Scott SG

    Scott SG Member

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    I once bought a Vox amp cover from Sweetwater. They also followed up 1 year later to check how everything is going with it

    :dunno
     
  10. Help!I'maRock!

    Help!I'maRock! Member

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    Don't buy from them. Problem solved.
     
  11. Toby Krebs

    Toby Krebs Member

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    They suck donkey “blank” and their 24 point 100 point inspection setup etc... bs is a load of hooey!
    The phone calls and romantic emails can.... well they can taste me!
     
    mcv, Epichecho, pete12string and 5 others like this.
  12. ElliotG

    ElliotG Member

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    Amusing.

    I have to say I have only had great experiences with sweetwater. My son broke the whammy bar arm in his (relatively new) jazzmaster, they sent me a new bridge - no charge, not even for shipping. They have expedited items I've bought as holiday gifts. I have also also benefited from my sales reps opinions while researching gear. I'm very happy with them. I'm happy to get a follow up call.
     
  13. Fuzzr

    Fuzzr Member

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    Excellent work on the passive/aggressive stuff, I’ll look for you on the news.
     
  14. pete692

    pete692 Silver Supporting Member

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    Totally non-guitar related, but they have this coffee place here called Dutch Brothers and they have all these 16 year old girls in your face the whole time you’re in the drive through asking you what you’re up to, what your plans are, what’s happening this weekend, this summer, whatever...... and let me tell you, the whole this is just annoying and borderline creepy. They’ve taken customer service totally overboard. Just give me my 5 dollar cup of hot sugar water
     
  15. Serious Poo

    Serious Poo Armchair Rocket Scientist Graffiti Existentialist Gold Supporting Member

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    I love it. In a world of impersonal online distractions, they try to be human. Nothing wrong with that in my book.
     
  16. yakyak

    yakyak Supporting Member

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    I bought from Sweetwater once. I got that call and I thought..... that's nice. Then I continued to get them regularly. It really became a nuisance! At that time I didn't have caller ID. I have never ordered from them since.
    To each his own, some may like it. I saw it as trying to sell you more **** due to the questions being asked. When I'm ready to buy something, I'll be the one making the call.
     
    DigitalTube, fridgit, Jeffj and 12 others like this.
  17. Gallery

    Gallery Supporting Member

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    Me too. My sales rep isn’t pushy at all and he hooks me up with discounts so I don’t mind the call.
     
    saltbird, Cgkindler, leblee and 12 others like this.
  18. Hugh_s

    Hugh_s Member

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    I don’t like talking to people on the phone at all. They should just text, then I could respond with memes and we all can be 2019 together.
     
    fridgit, eliot1025, bricel24 and 33 others like this.
  19. bigEbeer

    bigEbeer Member

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    So true. However I also think:

    ‘ my actually In stock item is going to arrive quickly on the west coast in the condition expected, well packed, with some munchies”
     
    FM1968, Cgkindler, ledzep618 and 3 others like this.
  20. Bluesful

    Bluesful Supporting Member

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