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Timefactor factory update question

Discussion in 'Effects, Pedals, Strings & Things' started by jbgordon, Jan 9, 2008.

  1. Jan 9, 2008 #1
    jbgordon

    jbgordon Member

    Messages:
    367
    Joined:
    Oct 26, 2006
    Location:
    Wake Forest, NC
    For those of you who have sent your Timefactor back to Eventide to have the shielding/update/etc. done, what was/has been your wait time to get it back?
     
    jbgordon, Jan 9, 2008
    jbgordon, Jan 9, 2008
    #1
  2. Jan 10, 2008 #2
    jbgordon

    jbgordon Member

    Messages:
    367
    Joined:
    Oct 26, 2006
    Location:
    Wake Forest, NC
    Anyone?
     
    jbgordon, Jan 10, 2008
    jbgordon, Jan 10, 2008
    #2
  3. Jan 10, 2008 #3
    thisfire

    thisfire Supporting Member

    Messages:
    663
    Joined:
    Jun 26, 2007
    Location:
    San Francisco
    They were very prompt...I wanna say it took about a week from sending it out to having it on my doorstep? I also asked them to replace my serial # sticker on the back (I had accidentally removed/butchered it when I removed the velcro for shipping) and they were very nice about it! :AOK
     
    thisfire, Jan 10, 2008
    thisfire, Jan 10, 2008
    #3
  4. Jan 10, 2008 #4
    Angle Loss

    Angle Loss Member

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    Orange County, CA
    A little over a week for me. It was pretty fast service.
     
    Angle Loss, Jan 10, 2008
    Angle Loss, Jan 10, 2008
    #4
  5. Jan 10, 2008 #5
    rossta1

    rossta1 Member

    Messages:
    204
    Joined:
    Apr 3, 2005
    Were did ya'll find out about the update? I can't seem to find anything on their site? Thanks in advance for any help!
     
    rossta1, Jan 10, 2008
    rossta1, Jan 10, 2008
    #5
  6. Jan 10, 2008 #6
    jbgordon

    jbgordon Member

    Messages:
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    Joined:
    Oct 26, 2006
    Location:
    Wake Forest, NC
    Awesome. Thanks for the info!
     
    jbgordon, Jan 10, 2008
    jbgordon, Jan 10, 2008
    #6
  7. Jan 10, 2008 #7
    lifeinsong

    lifeinsong Member

    Messages:
    1,847
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    Dec 10, 2005
    Location:
    Collingswood,NJ
    It was only about a 4 day turnaround for mine, but I live in NJ so the shipping time was very fast. Eventide's customer service was great...they emailed me with the repair order info to put on the box, and then emailed me letting me know when they were shipping it back. Top notch all the way!
     
    lifeinsong, Jan 10, 2008
    lifeinsong, Jan 10, 2008
    #7

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