living in central NC, when i needed work done on my carr rambler, i was able to take it right to their shop in pittsboro. a very cool guy named tim took care of my amp, and gave me a tour. only a carr badge on the door lets you know you have reached "tonal nirvana". palates of raw speakers. tube burn in (note round chrome looking tube prong straightener device in front). many flavors of tolex. thanx to my boy tim. templates for the speaker baffles. the man himself, steve carr. cabs in the woodshop. amp chasis waiting for installation. final inspections in a rattle free soundproofed room. thanx to tim, steve, and all at carr amps! their customer service is rivaled only by their tone and quality.