Voodoo Lab Customer Service

[Bloozman]

Has anyone ever had bad luck with Voodoo Labs customer service?..I have been trying to call them for 8 days straight, and they dont answer their telephone. They havent returned E-mails either. Anyone?...Thanks Bloozman

 

[missing_dave]

hmmm.. maybe a holiday thing? might be closed still? try the email : info@voodoolab.com not that id expect it to be better than calling but cant hurt?

ive had one "service" experience with them and it was top notch...above and beyond actually?

 

[onestop]

I've dealt with them SEVERAL times and nothing but great experiences. I'm with missing_dave... maybe a holiday thing?

 

[Tycho]

I emailed them last year for extra attachment thingies for my Pedal Power and they sent a few up by mail within a week or so.

 

[Roodboy]

I've dealt with them SEVERAL times and nothing but great experiences. I'm with missing_dave... maybe a holiday thing?

+1
I usually recieve good responses from them through emails within 48 hours.

 

[3 Mile Stone]

Yea, I had the same, no problems at all.

 

[Bloozman]

Thanks...Ill give em a while before I write em off...

 

[MoPho]

Excellent experience with Voodoo Labs customer service here.

 

[gatordoc]

I emailed and called them when the switch went bad on my chorus. I had no trouble getting through and they fixed it for free with no questions asked. Very good customer service. I suspect it's a holiday thing like others have suggested.

 

[MjCartney]

Great experience here too. Had a switch go bad on my SparkleDrive & they replaced it supa-quick. Talked with them on the phone several times just getting information, always very patient and informative. Nothing but good.

 

[getbent]

super good experience.

 

[Curly]

excellent customer service

 

[Bloozman]

WOW...thanks for all the thumbs up guys...I bet they were closed for the holidays as suggested...

 

[therhodeo]

They fixed the switch on my sparkledrive no questions asked.

 

[walterw]

e-mailed 'em a screwball question about my PP2, got an answer the next day.

 

[R3deemed]

I've e-mailed 2 or 3x ~ answers pretty quick.