Voodoo Lab Customer Service

Discussion in 'Effects, Pedals, Strings & Things' started by Bloozman, Jan 7, 2008.


  1. Bloozman

    Bloozman Member

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    Has anyone ever had bad luck with Voodoo Labs customer service?..I have been trying to call them for 8 days straight, and they dont answer their telephone. They havent returned E-mails either. Anyone?...Thanks Bloozman
     
  2. missing_dave

    missing_dave Member

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    May 25, 2007
    Location:
    boston
    hmmm.. maybe a holiday thing? might be closed still? try the email : info@voodoolab.com not that id expect it to be better than calling but cant hurt?

    ive had one "service" experience with them and it was top notch...above and beyond actually?
     
  3. onestop

    onestop Silver Supporting Member

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    Northern Virginia
    I've dealt with them SEVERAL times and nothing but great experiences. I'm with missing_dave... maybe a holiday thing?
     
  4. Tycho

    Tycho Member

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    Location:
    Toronto
    I emailed them last year for extra attachment thingies for my Pedal Power and they sent a few up by mail within a week or so.
     
  5. Roodboy

    Roodboy Supporting Member

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    +1
    I usually recieve good responses from them through emails within 48 hours.
     
  6. 3 Mile Stone

    3 Mile Stone Silver Supporting Member

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    Yea, I had the same, no problems at all.
     
  7. Bloozman

    Bloozman Member

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    Thanks...Ill give em a while before I write em off...
     
  8. MoPho

    MoPho International Man of Leisure Silver Supporting Member

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    DFWTX
    Excellent experience with Voodoo Labs customer service here.
     
  9. gatordoc

    gatordoc Member

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    Location:
    Philadelphia
    I emailed and called them when the switch went bad on my chorus. I had no trouble getting through and they fixed it for free with no questions asked. Very good customer service. I suspect it's a holiday thing like others have suggested.
     
  10. MjCartney

    MjCartney Neo-Maxi Zoom Dweebie Silver Supporting Member

    Messages:
    735
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    Mar 12, 2006
    Location:
    Twin Cities, MN
    Great experience here too. Had a switch go bad on my SparkleDrive & they replaced it supa-quick. Talked with them on the phone several times just getting information, always very patient and informative. Nothing but good.
     
  11. getbent

    getbent Member

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    super good experience.
     
  12. Curly

    Curly Member

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    Mar 19, 2005
    Location:
    SoCal
    excellent customer service
     
  13. Bloozman

    Bloozman Member

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    WOW...thanks for all the thumbs up guys...I bet they were closed for the holidays as suggested...
     
  14. therhodeo

    therhodeo Member

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    Location:
    Owasso, OK
    They fixed the switch on my sparkledrive no questions asked.
     
  15. walterw

    walterw Gold Supporting Member

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    Oct 16, 2006
    e-mailed 'em a screwball question about my PP2, got an answer the next day.
     
  16. R3deemed

    R3deemed Member

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    Location:
    Maine (USA)
    I've e-mailed 2 or 3x ~ answers pretty quick.
     

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