I have some problems with the minimass i only got a few days ago. I have the headphone tap which now does not work properly. the control is OK right at the beginning and right at the end, though in the middle its just extremely quiet or not on at all. whilst i'm here, the balanced line out i also got was too loud for my desk at least when the amp is dimed somewhat. Is the only solution to get a pad? i have a feeling the cable connector may be unbalanced but i thought this would attenuate signal if anything. anyone know anything about this?