What builders that command respect in terms of customer service on TGP?

Ugh

Silver Supporting Member
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831
I'm surprised no one has mentioned Badcat yet. Also, Avatar has been great over the years.
 

gixxerrock

Member
Messages
3,901
Funny how much it depends on having a great person on the front lines and a corporate philosophy in line with taking care of your customers. Mesa is not a small builder but do great. A few years ago I would have said THD. :hide2
 

Hulakatt

Has done terrible things for a klondike bar
Gold Supporting Member
Messages
14,286
Avatar
Metroamp
Scumback

not amps but...
Analogman
Hartman
Glendale Guitars
 

Wayne Alexander

Silver Supporting Member
Messages
1,465
Since the thread is about customer service, I presume that's a separate question from quality product in the first place, and is a matter of how they are when you need help.

Bad Cat has been terrific when something went wrong, full (and free) factory rebuild of an amp that I bought used that wasn't 100% at the time.

Jim Seavall at Scumback is fantastic to deal with both to buy the right thing, then to fix problems if any - like a speaker in an amp that was dropped a few feet leading to a Scumnico which needed a new voice coil....
 




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